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Reviews of Hotel Caravaggio

3 out of 5
Hotel Caravaggio
Piazza Indipendenza 5, Florence, FI

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 1009 reviews" "
Rating 8 - Good. 425 out of 1009 reviews" "
Rating 6 - Okay. 108 out of 1009 reviews" "
Rating 4 - Poor. 22 out of 1009 reviews" "
Rating 2 - Terrible. 13 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Winter Haven

Travelled with partner
Liked: Staff & service, amenities
Like many properties in Florence, the rooms seem a little worn and do with a re-do. However the staff was great, and helpful, and the location very good. Overall we were happy with the choice. Polish up the rooms an bet and upgrade the pillows and linens and this would be 5 star.
Stayed 5 nights in May 2024

10/10 Excellent

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and friendly. They always were able to help us with directions if needed. The hotel is lovely, a mixture of old and new. I especially enjoyed the patio in the mornings. It is near many restaurants, the main train station, the main market, several churches. Next door is a salon where I had a wonderful relaxing manicure for 16 Euros. It is across from a piazza that had a market on Saturday morning as we were leaving the city.
Stayed 5 nights in May 2024

10/10 Excellent

Niwesinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in May 2024

8/10 Good

Anne Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very friendly with excellent breakfast. Restaurant next door also good but might make it a little noisy for some people some evenings, we recommend that you eat there and enjoy the atmosphere.
Stayed 5 nights in May 2024

10/10 Excellent

Carmela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was extremely friendly and helped us with any requests. They even ordered us multiple cabs which was a big help. The lobby was quiet and clean. The room was cleaned everyday with fresh towels. We got back to the hotel late one night (4am) and they locked the hotel for safety reasons but opened it for us quickly. It made me happy to see they care about the visitors safety. Also they held our luggage for us (free of charge) when we checked out for a few hours. This let us fully enjoy our last day of Florence.
Stayed 5 nights in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was great with suggestions and giving us directions.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the 3 nights - great choice for the price .. Will stay next visit …

8/10 Good

Ysaye, Fort Collins

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to train station and to the sights we wanted to see. Staff treated us well. We felt safe walking around the area. My bed was a bit sunken. I was also caught off guard that you have to leave your room key with the front desk when you leave, but honestly it's fine since someone is always there and you don't have to worry about losing the key when you're out.
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located to many of the most sought attractions. It is easily walkable to the train station. The room was clean and quiet, however very cramped. A very good breakfast available and while it was not included in my reservation, it was worth the price, both for what was served and the convenience and the relaxed start to the day. Some staff were very helpful and friendly, some were not. There is an elevator. There is a very good restaurant just next door. Also, very close to all levels of shopping, luxury to inexpensive souvenirs.
Stayed 4 nights in Apr 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality at its best!! From the moment I walked in until I checked out everything was outstanding!! Everyone was very helpful and went above and beyond to make sure it was an excellent experience!! Definitely would recommend this property and I will most definitely stay here again!! Thank you!!
Stayed 2 nights in Apr 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to transportation, restaurants and was clean and comfortable.
Stayed 3 nights in Apr 2024

8/10 Good

Vahid

Travelled with partner
Liked: Cleanliness, staff & service
It was good in general. Liked the location and staff. Bathroom needs an upgrade. Early evening it was load outside but completely ok by the time we were sleeping
Stayed 2 nights in Apr 2024

8/10 Good

David, Bellflower

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. I was in Florence for The Weeknd. Very charming hotel and close to everything. Our room was spacious with a beautiful view. The only downfall are their beds. Hard as a rock. Staff was very courteous and spoke English which was a huge plus!
Stayed 1 night in Apr 2024

8/10 Good

Huajun

Stayed 3 nights in Mar 2024

10/10 Excellent

Estela, cerritos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to many dining and shopping options. Staff were friendly and very helpful.
Stayed 1 night in Mar 2024

8/10 Good

Jessy, Vancouver

Stayed 2 nights in Mar 2024

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent. The room was small, but comfortable. I would definitely recomend the hotel.The only suggestion I might have is room darkening curtains/shades. Our room was very bright at night even with the curtains closed, because there were quite a few outside lights shining in.
Stayed 3 nights in Mar 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service
The staff was great. But it’s definitely time to get new sheets, mine had holes in them & to update the dirty bedspreads. I wouldn’t stay here again because of those.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convenient location.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. We had a noisy room at the front of the hotel and they moved us the following day with no problems. Breakfast very good too.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Excellent location and had everything I needed. Staff were friendly. Price was quite reasonable too.
Stayed 4 nights in Feb 2024

8/10 Good

NOhum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but for 1 person the room I booked was fine. I could barely open my luggage; the entry door had to be closed for me to open my luggage. The area was quiet and located a few minutes walk away from some main areas. For what I was looking for and the price it was a good deal. I just needed a small room to sleep in. Goal of trip was to explore the area and spend as least time in the room.

10/10 Excellent

xiaochun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great 3-star standard hotel.
The hotel is located near the railway station, and the receptionist is also very friendly and can communicate fluently in English.And I also received a small bottle of sparkling wine as a welcome gift from the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. The staff are very helpful and kind. It is close to major sights. Our room (superior room) had a view of Brunelleschi’s dome. The hotel is quiet. And there was a great breakfast.
Stayed 2 nights in Feb 2024

4/10 Poor

Vanessa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad bed conditions
The location is great. The beds are terrible - very small, uncomfortable, old mattress, the room is very small, the windows does not have blackout curtains so in the morning is bright and smell cigarettes. One of the rooms we get supposed to have a double bed and instead they add 2 twin beds together. The breakfast is great and the lady that takes care of breakfast is the sweetest thing. On of the guys at reception is a bit rude. Overall, I think there are better options for the same price. Wouldn’t stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Emilio

Stayed 1 night in Feb 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. I was here last year and they seemed to have fixed the hot water issue since then so the water works! Smoker’s dream: You can smoke cigarettes and cigars downstairs outside the reception lounge. Free things: Free flow coffee and lemon water 24h a day in the lobby. Free sangria or welcome drink. 1 per stay. Lots of restaurants around: Try the Fork app to get 20-30 percent off many of the restaurants nearby. Even without discount, the central market 5 minutes away has the best food court options in Italy. Much better than the Milan branch of the central market. Basic necessities: .99 euro shop 5 minutes away and a supermarket for cheap snacks and drinks if needed. Lightning fast WiFi: I was able to conduct two one hour business meetings without a wired connection. The WiFi was enough to handle streaming and conference calls. I will certainly come back again next year, this is my go to hotel.
Stayed 5 nights in Feb 2024

8/10 Good

Amaris

Travelled with family
Disliked: Cleanliness
The hotel was okay, good location for an affordable price, but the room was dirty and dusty everywhere.
Stayed 3 nights in Dec 2023

10/10 Excellent

ELIAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and great breakfast and staff is so so nice. Beautiful hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff nice hotel.Mist things in walking distance
Stayed 3 nights in Jan 2024

10/10 Excellent

Fábio

Stayed 2 nights in Jan 2024

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly helpful staff throughout the 24/24 day and service was what i asked for and needed. Quiet back room was a request which they met, sunrise view of the Duomo was the cherry on the top!
Stayed 6 nights in Jan 2024

8/10 Good

debra

Travelled with family
Liked: Cleanliness, staff & service
overall, our stay was good. we were particularly pleased with the hotel staff. they were very nice and helpful. my only recommendation is that they upgrade the bed linens.
Stayed 4 nights in Dec 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fabulous. Closes Mercato Centrale. Florence is a beautiful and enchanting old city. Staff were great, easy check in and out. We loved our stay there.
Stayed 3 nights in Jan 2024

6/10 Okay

HONGWEI

Stayed 1 night in Jan 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service and amazing location
Stayed 2 nights in Dec 2023

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old but quaint hotel
My family of four stayed here. The room was very old-fashioned, but spacious. I wasn’t a fan of the bed, and especially the pillows at all. Our streetfront room was a bit noisy with vehicles and people walking past. Staff were very helpful and very friendly and couldn’t be faulted. Very close to the train station, though the walk to the hotel with bags is difficult due to the narrow path and traffic. Markets and all attractions very close by.
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The room was very comfortable, the staff was very nice and the location was perfect. Great value for the price.
Stayed 4 nights in Dec 2023

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service
Florence trip
The room was not so good but the hotel was in a great location, staff was amazing and great customer service.
Stayed 3 nights in Dec 2023

10/10 Excellent

GUILHERME

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, short walk to the city center. Staff was very helpful with our questions.
Stayed 5 nights in Dec 2023

10/10 Excellent

SANDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very friendly staff and close to everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Renato

Liked: Cleanliness, staff & service
Helpful staff, clean premises, abundant restaurants nearby, not noisy. I would describe it as excellent value for money.
Stayed 13 nights in Dec 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Robson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lo mejor el personal
Personal muy amable y siempre disponible, buena ubicación si llegas en coche.
Stayed 2 nights in Dec 2023

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Moses

Stayed 1 night in Dec 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023