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Reviews of Courtyard by Marriott Flagstaff

3 out of 5
Courtyard by Marriott Flagstaff
2650 S Beulah Blvd, Flagstaff, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
comfort of the room. I would be good to have discounted prices at the breakfast area. it was pricy to eat there and the hot food was cold and the toast was wet with greese. we only ate there once.
Stayed 5 nights in May 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. Courtyards are the one brand that have the Bistro/Starbucks in house. Guest do like the made to order breakfast - I am sorry that this was not for you. Thank you for choosing to stay with us.

10/10 Excellent

Zachary E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from K. Tinsman on 15 May 2024
We are so happy that you enjoyed your stay. Thank you for choosing the Courtyard in Flagstaff, AZ.

8/10 Good

Nancy

Liked: Amenities
Ok
Stayed 1 night in Apr 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us.

8/10 Good

Patricia

A lot of stores around, very accessible , quiet place
Stayed 2 nights in Mar 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be back, it’s the perfect location.
Stayed 2 nights in Apr 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

ROBERT CHARLES

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that this place is near the freeway.
Stayed 1 night in Apr 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us.

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great property
Stayed 1 night in Jan 2024
Response from K. Tinsman on 25 Apr 2024
Thank you for your feedback. We are happy that you enjoyed your stay. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, comfortable beds. Very clean rooms!
Stayed 1 night in Apr 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us.

8/10 Good

Cameron

Stayed 1 night in Jan 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from K. Tinsman on 25 Apr 2024
Thank you for your feedback. We are happy that you enjoyed your stay. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024
Response from K. Tinsman on 15 May 2024
Thank you for your feedback. We are happy that you enjoyed your stay.

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, amenities
Not quiet the quality or room size I would expect from a Marriott.
Stayed 1 night in Apr 2024
Response from K. Tinsman on 20 Apr 2024
Thank you for your feedback. We are sorry that we fell short of your expectations. Thank you for choosing to stay with us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from K. Tinsman on 20 Apr 2024
Thank you for your feedback. We are happy that you enjoyed your stay. Thank you for choosing to stay with us.

4/10 Poor

Linisha, Peachtree City

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from K. Tinsman on 28 Mar 2024
Thank you for your feedback. We are sorry that we fell short of your expectations. Thank you for choosing to stay with us.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, and very quiet! Would stay there again!
Stayed 3 nights in Mar 2024
Response from K. Tinsman on 28 Mar 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property. Very clean! Nice staff! My ac didn’t work but that has nothing to do with the staff or the cleanliness. It was 1 night so no need to cry about it like most people who stay at hotels lol
Stayed 1 night in Mar 2024
Response from K. Tinsman on 28 Mar 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has Tesla superchargers. Nice rooms but the $75 charge for a dog is excessive. Very easy access to I40 and I17.
Stayed 1 night in Mar 2024
Response from K. Tinsman on 22 Mar 2024
Thank you for choosing to stay with us. We are happy that you enjoyed your stay. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from K. Tinsman on 21 Mar 2024
Thank you for your feedback. We are happy you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from K. Tinsman on 6 Apr 2024
Thank you for your feedback. We are happy that you enjoyed your stay. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024
Response from K. Tinsman on 21 Mar 2024
Thank you for your feedback. We are happy you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

8/10 Good

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had a continental breakfast
Stayed 1 night in Feb 2024
Response from K. Tinsman on 28 Feb 2024
Thank you for your feedback. Courtyards are the one brand that have the Bistro/Starbucks experience. Guest do like the made to order breakfast - I am sorry that this was not for you. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Eric

Stayed 1 night in Feb 2024
Response from K. Tinsman on 21 Mar 2024
Thank you for your feedback. We are happy you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

6/10 Okay

Candi

Stayed 1 night in Feb 2024
Response from K. Tinsman on 22 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Flagstaff hotel
Our favorite hotel when we stay in Flagstaf. Super clean. Rooms are spacious and very nice! Hotel staff very friendly and attentive. Love havung snow right outside our door in the courtyard for my sin to play in.
Stayed 1 night in Feb 2024
Response from K. Tinsman on 22 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us. We appreciate the beautiful picture. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Skied at Snowball and planned to drive home. It was a blizzard and decided to stay in Flagstaff instead of risking our lives. Great decision. Close to several restaurants clean nice staff. I was surprised when I checked in that there was a $6 parking fee. Since I had to park myself and the parking lot hadn't been plowed.
Stayed 1 night in Feb 2024
Response from K. Tinsman on 22 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

4/10 Poor

Antonio

Stayed 1 night in Feb 2024
Response from K. Tinsman on 21 Mar 2024
We are sorry that we fell short of your expectations. Thank you for choosing to stay with us.

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from K. Tinsman on 22 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

2/10 Terrible

Loretta, New River

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like it that I requested at least 2 weeks in advance to have a connecting room. When we got there at around 11:00 in the morning, the person at the desk stated that they don't have connecting rooms. Then when we went in to check in we were told that you do have connecting rooms. They made it seem like because we were not a big party we did not get priority. Also the people above us was making so much noise that I walked to the desk to let them know that they were making alot of noise and it sounded like they were running all around and jumping. She said she would take care of it by sending someone up there. I let it go for another half hour. then I called the front desk and complained again.
Stayed 1 night in Jan 2024
Response from K. Tinsman on 1 Feb 2024
Thank you for your feedback. Unfortunately, we cannot guarantee room type until day of arrival. I do apologize for the confusion. I do apologize that your stay was interrupted by other guests. Thank you for choosing to stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Last minute booking that turned out good.
Stayed 1 night in Jan 2024
Response from K. Tinsman on 22 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff AZ.

10/10 Excellent

Luis

Stayed 2 nights in Jan 2024
Response from K. Tinsman on 22 Jan 2024
Thank you for choosing to stay with us. We are delighted that you enjoyed your stay. We appreciate you choosing the Courtyard in Flagstaff, AZ.

8/10 Good

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from K. Tinsman on 22 Jan 2024
Thank you for choosing to stay with us. We are delighted that you enjoyed your stay. We appreciate you choosing the Courtyard in Flagstaff, AZ.

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from K. Tinsman on 22 Jan 2024
Thank you for choosing to stay with us. We are delighted that you enjoyed your stay. We appreciate you choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jan 2024
Response from K. Tinsman on 9 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope you choose to stay with us the next time your travels bring you through Flagstaff, AZ.

10/10 Excellent

asdas, Miami

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how how centrally located. Place is beautiful!
Stayed 2 nights in Dec 2023
Response from K. Tinsman on 9 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope you choose to stay with us the next time your travels bring you through Flagstaff, AZ.

10/10 Excellent

Sophia

Stayed 1 night in Oct 2023
Response from K. Tinsman on 9 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope you choose to stay with us the next time your travels bring you through Flagstaff, AZ.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from K. Tinsman on 9 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope you choose to stay with us the next time your travels bring you through Flagstaff, AZ.

10/10 Excellent

Yu Sheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from K. Tinsman on 9 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope you choose to stay with us the next time your travels bring you through Flagstaff, AZ.

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from K. Tinsman on 31 Dec 2023
We are sorry that we fell short of your expectations. We will try harder next time. Thank you for choosing to stay with us.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with the family.
Stayed 3 nights in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for choosing to stay with us. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

8/10 Good

Zona, Tonalea

Liked: Cleanliness, property conditions & facilities
i was disappointed that there is no hot tub. When I booked the room, I was told there was a hot tub. Not so!
Stayed 1 night in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for your feedback. We have a heated indoor pool for your enjoyment. I apologize that you were given incorrect information. Thank you for choosing to stay with us.

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

8/10 Good

Shane

Stayed 2 nights in Dec 2023
Response from K. Tinsman on 22 Jan 2024
Thank you for choosing to stay with us. We are delighted that you enjoyed your stay. We appreciate you choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Maria Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Linda C

Stayed 1 night in Dec 2023
Response from K. Tinsman on 22 Jan 2024
Thank you for choosing to stay with us. We are delighted that you enjoyed your stay. We appreciate you choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Mimi

Stayed 1 night in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

10/10 Excellent

Steven

Stayed 1 night in Dec 2023
Response from K. Tinsman on 9 Jan 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope you choose to stay with us the next time your travels bring you through Flagstaff, AZ.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from K. Tinsman on 31 Dec 2023
Thank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing the Courtyard in Flagstaff, AZ.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023
Response from K. Tinsman on 15 Dec 2023
Thank you for your feedback. We appreciate you choosing to stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had to redo check in and pay even after told all was well.
Stayed 1 night in Dec 2023
Response from K. Tinsman on 14 Dec 2023
Thank you for your feedback. We appreciate you choosing to stay with us.