Fitzwilliam Hotels from ₹4,613

"Spacious and clean room. Check in was ok but bar and restaurant staff left a lot to be desired. No pay facility at bar. The roof top bar seemed to be just a balcony. Which was ok but not a rooftop bar as expected. Bar staff slow and left us standing there for some time although bar wasn’t busy. They got out order wrong and were so slow we couldn’t have the drinks we wanted. Breakfast was ok but there was nowhere for our group to sit and staff were unhelpful and told us to ‘sit outside or squeeze on that table’. The member of staff did tell us eventually that we could sit in another area ‘if thats enough room for you ‘. When asked to fill milk jug which was empty, member of staff said that wasn’t their job. Not really the responses to make you feel relaxed and catered for at this price bracket or star rating. Nice hotel, staff not great behaviour."

"Room was clean but, broken utilities, there was a bath but no shower."

"Ideally located, for exploring leeds. Really lovely and helpful staff. My room was really clean with a comfortable bed. Thoroughly enjoyed my stay. Thank you "

"Excellent location. Staff very friendly. Hotel rooms were great. The main big problem though was the sheer amount of noise when i stayed the Friday and Saturday night as the hotel has a very busy 1,2 bars/ pubs right behind the hotel and they go on until early hours of the morning so with all that and the hotel itself having big conference facilities it made it impossible to sleep without ear plugs. The main window in the room did not shut properly either and the bath plug was not working. So yeah overall very good but the noise is a big big problem i would say. I might stay again but i also might not as the high levels of noise makes you think twice."

"Great staff, but menu not very exciting. Overall the place looks like it could do with a makeover"

"Reception staff were a credit to the hotel, friendly, knowledgeable and happy. Wonderful people."

"An excellent, modern well furbished hotel, about 8mins walk from the station and not much further away from the main shopping area"

"Excellent location. Bit dated but very clean and had all necessary amenities. "

"The hotel was ideal for our weekend attending the schools netball national finals. The bar staff were all so helpful and very friendly. The hotel is currently being refurbished so a little messy but I’m sure it’s going to benefit once completed."