4 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
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Reviews of Great Wolf Lodge Boston / Fitchburg, MA

3.5 out of 5
Great Wolf Lodge Boston / Fitchburg, MA
150 Great Wolf Dr, Fitchburg, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 683 reviews" "
Rating 8 - Good. 195 out of 683 reviews" "
Rating 6 - Okay. 60 out of 683 reviews" "
Rating 4 - Poor. 26 out of 683 reviews" "
Rating 2 - Terrible. 25 out of 683 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Queilidenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved
Stayed 1 night in May 2024

8/10 Good

Jane

Travelled with partner
Breakfast was good. Staff very friendly and ready to help with a smile
Stayed 1 night in May 2024

2/10 Terrible

marilu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not make this reservation and the hotel won't help me
Stayed 1 night in May 2024

10/10 Excellent

Suheily

Liked: Cleanliness, amenities, property conditions & facilities
It was very good but elevators wait was not great
Stayed 1 night in May 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Good place my son loved water park
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the kids
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Apr 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting is excellent here
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Travelled with family and small children
Liked: Property conditions & facilities
Very nice property. Even better as you walk inside the lodge.
Stayed 2 nights in Apr 2024

4/10 Poor

vanessa

Travelled with family and small children
The resort False advertisement. The pictures on website is for another resort not in Ma. When asked about it the employees were sarcastic with a rude response.
Stayed 2 nights in Apr 2024

6/10 Okay

Sirlene

Travelled with family
Only one thing they never call me and say my room is ready
Stayed 1 night in Apr 2024

8/10 Good

LYNN P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lot of fun for my grandchildren for an overnight while they were not in school. Price of rooms were inflated due to it being vacation week.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service
Very nice resort. Extremely clean and friendly. We had a great time it was also very affordable. The only complaint is I feel the resort need a view updates such as new elevators and modernized rooms. Overall excellent trip
Stayed 1 night in Apr 2024

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Stayed 2 nights in Apr 2024

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Izeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very expensive, front desk not very knowledgeable of facilities, place was way overcrowded, very dirty in areas, elevators are really slow even got stuck on one had to push alarm button and then after 5 minutes I had to push the open door button to get off on a floor that wasn't mine. The rooms are not updated. We stayed in 650 and the furniture was scratched and dented, the toilet ran all night and the head board wasn't attached to the bed. Did not receive map of building or an activity guide for events. The whole structure is disorganized and we will not be returning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rosa, Roxbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!!!
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Cristiane, Saugus

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Layton

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids
Stayed 3 nights in Mar 2024

8/10 Good

Jianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was very clean so being barefoot was ok. The rooms were comfortable. The chooses of food was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Herica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Nikaury

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noiiiice
Stayed 1 night in Mar 2024

6/10 Okay

Frances

Stayed 1 night in Mar 2024

8/10 Good

Adam

Liked: Cleanliness
We enjoyed it very much but it was much to pricey in my opinion
Stayed 1 night in Mar 2024

8/10 Good

chantal

Stayed 1 night in Mar 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome food, decent service. Nice room. Definitely geared towards young children. Lots and lots of young children and our teenagers did not have much fun. Children loud in the hallways at all hours.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Maquisuel

Very organized
Stayed 1 night in Feb 2024

10/10 Excellent

Elly

Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Luiz

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shockingly terrible
This place and the people it attracts are shockingly bad. It’s overcrowded, overpriced, and they don’t take security seriously. My husband and son were threatened by a big bully of a man, and the resort’s response was not enough. We will absolutely never recommend GWL to anyone.
Stayed 1 night in Feb 2024

8/10 Good

Let

Stayed 1 night in Feb 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Every single staff member was so nice and helpful. Every inch of the property was so clean! We will be back!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!
So fun! Everything was organized and clean.
Stayed 1 night in Feb 2024

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would not come again
Stuff is very friendly We got a room with a connecting door and next door neighbours were very loud until 11PM. Walls are thin you can hear everything. AC is loud. Food is ok not great
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Arlene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have nothing to share.
Stayed 1 night in Jan 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so much to do & see, it was amazing!! Great for the whole family
Stayed 1 night in Jan 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sangki, Surf City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024