Search Hotels Near Firelake Grand Casino, Shawnee

"The sauna was broken, the hot tub was out of service, the ice machine on 2 different floors was broken, and we never had maid service for the 4 days we were there"

"Clean room, but no cleaning service. I was there from Thursday evening until Sunday am. The breakfast was excellent."

"Tv didn’t work and when it finally started working the next morning it wasn’t working again. WI-FI was working either. So the rating was for the tv and Wi-Fi other services we excellent "

"Great location to canal area bars and restaurants. Cool vibe!"

"We visited during the off season and were only able to enjoy the indoor waterpark. The outdoor water park was drained and if you stayed on the lagoon side it wasn’t as appealing. During the weekend, the indoor waterpark was extremely packed. It made it less enjoyable. However, I am sure during the summer season th"

"I’m not sure how this hotel has good reviews. Our stay was awful. Upon arrival the trash cans were overflowing and people were hanging out in the parking lot which made us very uncomfortable. Going to our room there were people partying that you could hear in the hallway and smelled of marijuana and alcohol. Entering our room everything g was subpar at best, the toilet paper was not fresh it was from the last persons stay (gross) and the thermostat was broken so the room was hot all night. This was a stop on a long drive and we considered driving through the night, we didn’t want to stay there. Decided to lock up and didn’t even grab the remaining stuff from our car because we were worried about going back down with the people lingering in the lot. Didn’t get much sleep and these people lingered all night, they were still in the lot in the same spot in their car in the morning. We got out of there asap, walked by breakfast which looked less than appetizing. Will not be staying here again, and you should avoid it too! "

"The hotel is very nice. The suite was great, clean and updated. The staff is very nice and accomodating. My only concern was the grassy area in the back, full of dog waste spilling onto the sidewalk. We have come here for years on our way to Fredericksburg Texas and has never been like this!"

"Had to switch rooms bc light didn’t work in bathroom and no tv. Second room door didn’t work properly and had to get remote for tv. Pool was being worked on which was reason this was picked. "

"We had a wonderful stay here! The hotel is gorgeous and the staff are very friendly and provide the best service. "