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"Great Riad in Fez."

"This riad is a spectacular oasis from the busy medina, like a Faberge egg which opens up once you get in the front door. Hosts are genuine and helpful with absolute grace."

"Yes, the staff were most helpful and the room was very clean."

"Clean rooms and nice amenities. We felt overpriced for the location. "

"Definitely no where close to a 5 star Riad more like a 2 star. The rooms smelled putrid. Food was terrible and not prepared by someone who knows how to cook. Construction going on in main courtyard right below our room for hours including drilling, sawing, and banging - we could not nap. Night before was soccer game where locals came to watch Morocco play in African Cup - TV was in main courtyard of Riad and right below our room so again unable to rest/sleep due to screaming and tons of cigarette smoke. Reception never answered the phone - no one was in charge at the hotel. General Manger was not available despite repeated requests. Owner coincidentally was there one evening and told us that he couldn’t do anything because the general manager is in charge. This place is an absolute scam and should never be billed as a 5 star hotel when there is no service whatsoever. We couldn’t even get extra hangers. Towels and Linens are old and smelly and there are no feather pillows. We want our money back!” "