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"Ok"

"Stayed at the Sheraton Milan Malpensa Airport Hotel & Conference Centre for one night before an early flight. Very disappointing experience due to inconsistent and unfair enforcement of their room occupancy policy. We had booked multiple rooms with two queen beds for families with young children. Despite identical family setups (2 adults + 2 kids under 10), staff applied the “3 people per room” rule inconsistently—one family was allowed to stay together, while others were either forced to pay for an extra room or split up late at night with exhausted children. One person even chose to sleep at the airport rather than pay extra. The lack of consistency and empathy made an already tiring travel day much worse. Would not recommend for families."

"Check in took far too long because systems were slow, other than that staff were helpful. Breakfast they had a good selection. We used the shuttle service, which was prompt and reliable. "

"Lovely looking hotel with modern design. However I'd not return purely on the basis of the modern elevators. 10-15minute waits were regular occurance and ended up taking 9 flights of stairs as couldn't wait any longer."

"Ive stayed here before when working at firea milano, i would stay here again. I recommend this hotel for everyone on a short stay when you dont mind not being in the city centre"

"Thé staff were great, friendly and helpful. We’re glad we stayed there and are looking forward to going again "