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Reviews of Károlyi Kastély Hotel & Restaurant

3.5 out of 5
Károlyi Kastély Hotel & Restaurant
Petofi Sándor Utca 2, Fehérvárcsurgó

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property
Stayed 2 nights in Oct 2023

10/10 Excellent

Katherine, Bernardsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful both inside and outside, and the staff was very nice and accommodating. The breakfast is to die for - what a beautiful and delicious spread. The beds were very comfortable (stayed in first floor room) and the bathroom quite nice. If I had to make any suggestion for improvement, it would be to have a small fan in the room in case it is hot out. With the door and window closed there's no air movement. If you open the windows, unless it's windy outside, there's still no air movement and mosquitos may come in. A fan of any kind in the room to move air around while sleeping would be a nice touch.
Stayed 1 night in Aug 2023

10/10 Excellent

Anton

Stayed 1 night in Jun 2023

10/10 Excellent

Stephane, Campbellville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean, affordable... castle living. Ask for a room with working AC, seems that few are working...
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous grounds. Beautiful building. Friendly staff. Large room. Great breakfast.
Stayed 4 nights in Sep 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality experience.
This Hotel in a castle, is an excellent place to visit. The chef is extremely talented and all our meals were delicious. The Resturant staff were knowledgeable about the menu and the wines from the local region. We viewed the castles historic displays, explored in the 100 acre park and cycled around the local villages. This Hotel is an amazing facility in a 200 year old castle that has been restored to a very high standard. We recommend a stay in this Hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice and clean. very friendly staff, always ready to help.
Stayed 1 night in Jul 2019
Response from Zsuzsanna on 24 Feb 2020
Dear Anonymous, It makes our team so happy to know that you perfectly enjoyed your time spent with us! Thank you very much for sharing your lovely review; and that you have mentioned our staff's kindness. We are looking forward to greeting you as our guest again on your next visit! Best regards, Zsuzsanna Tar hotel manager

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Very nice place , good food , friendly staff, good wifi , amazing breakfast
Stayed 1 night in Nov 2018

6/10 Okay

RANDALL

Liked: Cleanliness, staff & service
Beautiful outside, uneven insidesde
The Karolyi is a beauty on the outside but the inside needs help. It is fine and seemingly the best option n the area but very bad wifi signal, very drab rooms that contrast so much with the exterior, only ok AC, and uninspired food (especially breakfast) make me rate it as “ok” at best. That said, the price is quite good—so do the math to see of it works for you.
Stayed 2 nights in Sep 2018
Response from Zsuzsanna on 24 Feb 2020
Dear Randall, Thank you very much for sharing your review about your recent experience. I truly sorry that you found our WiFi signal bad. Nevertheless recently our castle had a full recontrucion regarding WiFi Network. We try to customize our breakfast supply according to our guests' requirements. We are happy to inform you that soon we Will have home made cold cuts.I really hope we will have the chance to see you again as our guest in the close future. Best regards, Zsuzsanna Tar hotel manager

8/10 Good

cinde'rella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A baron's castle in the Hungrian 'puszta' / plain
Definitely special as architecture, and different from a regular hotel. Very clean room, with minibar and private bathroom. The furniture inside the castle is rather scant, but the outside view and the premises are beautiful. Great place to stay if you want a special accomodation. A word of caution: We booked the room with dinner, still the restaurant was caught off guard when we arrived at 8:30 PM and the 2 course meal improvised for us was not worth the extra $$ we paid at reservation. Better pay on the spot to prevent this.
Stayed 1 night in Aug 2018
Response from Sieber Anita - Hotelmanager on 3 Sept 2018
Dear Cinde'rella, thank you for choosing the Chateau Károlyi Hotel & Restaurant for your stay and your great review, here on Ebookers. We are delighted to read you have enjoyed your stay and hope to welcome you soon again among our guests. Kindest regards, Anita Sieber - Hotelmanager & the team of the Chateau Károlyi Hotel & Restaurant

10/10 Excellent

Greg, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay in the castle. It was built in 1844 by one of the Hungarian aristocratic families but during Communist times it was reduced to an uninhabitable state. It is now fully renovated (save the surrounding stables and other buildings) and you can really enjoy the original splendour of the building. The rooms are specious and clean, equipped with air-conditioning and a minibar. The complimentary breakfast is fresh, tasty and the portions are generous according to the famous Hungarian hospitality. The staff is very helpful and kind. There is a free tour of the building after breakfast, which is really worth attending. It takes about 20 minutes by car to get into Székesfehérvár, the former capitol of the first Hungarian kings with plenty to see and to do there. Both Lake Velence and Lake Balaton are just over a half an hour ride and have excellent strands. Other nearby places to visit are Zirc and Veszprém. Or you can go hiking in the Bakony mountains. We'll be returning definitely.
Stayed 1 night in Aug 2018
Response from Sieber Anita - Hotelmanager on 3 Sept 2018
Dear Greg, thank you for choosing the Chateau Károlyi Hotel & Restaurant for your stay and your great review, here on Ebookers. We are delighted to read you have enjoyed your stay and hope to welcome you soon again among our guests. Kindest regards, Anita Sieber - Hotelmanager & the team of the Chateau Károlyi Hotel & Restaurant

10/10 Excellent

Cenk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast ever!!!
Wonderful stay from check-in to check-out. Great property architecturally combined with service by smiling faces. Excellent walking opportunities in the vicinity. Highlight of the stay was the breakfast...Everything was freshly prepared including the pastries.
Stayed 1 night in Aug 2018
Response from Sieber Anita - Hotelmanager on 7 Aug 2018
Dear Cenk, thank you for choosing the Chateau Károlyi Hotel & Restaurant for your stay and your great review, here on Hotels.com. We are ddelighted to read you have enjoyed your stay and hope to welcome you soon again among our guests. Kindest regards, Anita Sieber - Hotelmanager & the team of the Chateau Károlyi Hotel & Restaurant

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It really is possible to stay in a castle
Americans love castles. And this is a real castle. I was skeptical that it would be so nice, since it is very affordable, but it was just great. The moment you drive up you realize it is special. The lobby is simple, but a great staircase and nicely preserved. Beautiful paintings and description of the family that lived there. The room itself was clean and new. Basic but very comfortable. Breakfast, served in the nice dining room, was large and tasty. I absolutely loved the experience of staying in a castle.
Stayed 1 night in Jul 2018
Response from Sieber Anita - Hotelmanager on 30 Jul 2018
DearAnya, thank you very much for choosing the Chateau Károlyi Hotel& Restaurant for your stay and your great review here on Hotels.com. We really appriciate to read you have enjoyed your stay with us, and are very thankful for your kind worrds and hope to have the pleasure soon again, to welcome you amongour guests. Kindest regards, Anita Sieber - Hotelmanager & the teamof the Chateau Károlyi Hotel & Restaurant

10/10 Excellent

Szilvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera molto ampia,servizio eccellente. Gentilezza.
Stayed 5 nights in Apr 2024

8/10 Good

Romuald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolie bâtisse au milieu d un parc
Stayed 3 nights in Jan 2024

10/10 Excellent

Romuald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Oct 2023

6/10 Okay

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful surroundings, nice exterior ambiance, excellent dinner, and very good breakfast, but lack of interior ambiance (no enough decorations and comfy zones), strange space organization of rooms on the first floor (and with small windows facing the legs of people doing the tours), smell of the kitchen spreading to the rooms in the western wing, and long walk from parking area to the entrance (on earth path, which may be a problem in the case of rains)
Stayed 1 night in Aug 2023

8/10 Good

judit

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A wellness ne hirdessék, mert az nincs
Stayed 1 night in Jul 2023

8/10 Good

Sergej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luft nach oben
Wohnen im Schloss, schöne Zimmer, schönes Park, gutes Frühstück Extrem viele und aggressive Mücken im Park. Sehr warm im Zimmer im Sommer, keine Klima, harte Betten . Am negativsten waren die Inkompetenz der Mitarbeiter. Beim Checkout wollten mir die Mitarbeiter mir mehrfach Leistungen buchen, die ich bereits bezahlt habe. Das ganze hat 15 Minuten gedauert. Bei meinem Kollegen wurde es noch schlimmer, da wurden Sachen in Rechnung gestellt, die er gar nicht hatte
Stayed 4 nights in Jun 2023

10/10 Excellent

József

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Zoltán

Stayed 2 nights in May 2023

10/10 Excellent

Szilveszter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Klára

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk sted, kan kjøres rett inntil huset, aircondition var en ekstra bonus. Gratis omvisning for boende gjester, takk.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit mais triste expérience...
Bel endroit et personnel charmant. Le couple Français gérant le lieu et leurs convives ont eu une attitude tout à fait inappropriée de la part de soit disant professionnels de l’hôtellerie vis à vis de leur clientèle durant de notre séjour. La demi pension est à éviter étant donné la piètre qualité du dîner (ne pas se fier au site de l’hôtel qui indique un restaurant gastronomique et un dîner en 4 services, il s'agit en fait d'un buffet sans intérêt, voir mes photos) et son prix élevé en comparaison des prix d'un bon restaurant en Hongrie.
Desserts Diner Demi Pension
Legumes Diner Demi Pension
Fruits et Pickles Diner Demi Pension
Plats Diner Demi Pension
Stayed 1 night in Jul 2020

8/10 Good

Jacques

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Ambiente
Tolle Ambiente, Schloß, Park, Geschichte...
Stayed 1 night in Oct 2019
Response from Zsuzsanna on 24 Feb 2020
Dear Tibor, I would like to say thank you for sharing such an amazing review about Károlyi - Kastély Hotel & Restaurant. I hope we will have the chance again to make your visit great! Best regards, Zsuzsanna Tar hotel manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Passeio ao ar livre, em campo aberto. Deixa a desejar, quanto em ajudar nas duvidas que tive, quanto ao acesso ao local.
Stayed 1 night in Aug 2019
Response from Zsuzsanna on 24 Feb 2020
Dear Anonymous, Thank you very much for sharing your review about your recent stay. We are planning to build up a better lighting system around the castle to make our guests a warmer welcome and a better visibility for the entrance. I really hope we will be lucky again to welcome you in the close future. Best regards, Zsuzsanna Tar hotel manager

10/10 Excellent

Sze Teck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浪漫的酒店
叢林中的堡壘，環境極之優雅，餐廳食品一流，早餐非常之豐富
Stayed 1 night in Sep 2019
Response from Zsuzsanna on 24 Feb 2020
Dear 浪漫的酒店, I am so pleased to see your stay was perfect with us! It is a delight to know that our unbeatable location and helpful staff could assist to a memorable time for you. Thank you for your excellent rating, kind words. My team and I are looking forward to welcoming you back any time when you return to our castle hotel. Best regards, Zsuzsanna Tar hotel manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan varmt anbefales
Havde desværre kun tid til 1 overnatning på et slot med gratis guidet rundvisning på slottet som lå i en skøn park.
Stayed 1 night in Aug 2018
Response from Sieber Anita - Hotelmanager on 3 Sept 2018
Dear Marianne, thank you for choosing the Chateau Károlyi Hotel & Restaurant for your stay and your great review, here on Hotels.com. We are delighted to read you have enjoyed your stay and hope to welcome you soon again among our guests. Kindest regards, Anita Sieber - Hotelmanager & the team of the Chateau Károlyi Hotel & Restaurant

8/10 Good

Piroska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Csendes, nyugodt, rendkívül szép környezet
Csodálatosan helyreállították a kastélyt és a parkot. Aki csendre, nyugodt pihenésre vágyik, annak nagyon ajánlom. Jó volt a konyha is, finomakat ettünk. Nagyon tetszett, hogy a park nincs elzárva, bárki sétálhat, gyönyörködhet benne, mégis csendes, és látszik, hogy vigyáznak rá, megbecsülik a helyiek. Az egyetlen dolog, ami hiányzott, az a szúnyogháló az ablakon. Az emeleti szobák ablakán nem látszana, és ha ebben a csöndben nyitott ablaknál aludhattunk volna, nem a szörnyen zajos légkondival, akkor tökéletes lett volna az ott tartózkodásunk.
Stayed 2 nights in Aug 2018
Response from Sieber Anita - Hotelmanager on 3 Sept 2018
Kedves Piroska! Nagyon köszönjük látogatását és értékelését, itt a Hotels.com oldalán. Örömmel tölt el minket, hogy jól érezte magát nálunk és reméljük hamarosan újra vendégeink között üdvözölhetjük Önt! Addig is állunk szíves rendelkezésére. Szívélyes üdvözlettel, Sieber Anita - Szállodaigazgató & a Károlyi - Kastély Hotel & Restaurant csapata

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Ort zum Abschlten und Genießen
Halbpension lohnt sich auf jeden Fall. In der Umgebung gibt es fast nichts anderes, und das angebotene Drei-Gänge-Menü muss man erstmal überbieten... Ansonsten gibt es in der näheren Umgebung wirklich fast nichts. Perfekt zum Abschalten. Für Firmenfeier für kleinere Firmen bestimmt auch toll.
Response from Anita Sieber on 1 Apr 2018
Lieber Sergej, vielen Dank für Ihren Aufenthalt bei uns, im Schloss Károlyi Hotel & Restaurant und die Zeit, die Sie sich genommen haben uns hier auf Hotels.com zu bewerten. Wir freuen uns übber Ihren freundlichen Worte und hoffen, Sie auch in Zukunft unter unseren Gästen begrüßen zu dürfen. Gerne stehen wir Ihnen auch dbis dahin zur Verfügung. Herzliche Grüße, Anita Sieber - Hoteldirektorin & das Team des Schloss Károlyi Hotel & Restaurants

10/10 Excellent

János

Liked: Cleanliness, property conditions & facilities, room comfort
Remek kastély-szállás
Tágas szoba, remek, sőt kiváló minőségű félpanziós ellátás. Nagyon ízletes ételek! Érdekes volt a "múzeumon" keresztül a szoba felé menni. Kellemes hőmérséklet!
Stayed 2 nights in Feb 2018
Response from Sieber Anita - Hotelmanager on 10 Mar 2018
Kedves János! Nagyon köszönjük látogatását, nálunk a Károlyi - Kastély Hotel & Restaurant-ban, itt Fehérvárcsurgón. Szintén köszönjük értékelését és reméljük a jövőben is újra vendégeink között üdvözölhetjük. Szívélyes üdvözlettel, Sieber Anita - Szállodaigazgató & a Károlyi - Kastély Hotel & Restaurant csapata