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"The room was fine and clean, although when I booked I asked for two double beds and when we got there they didn’t have any available. We also didn’t have breakfast at the hotel because it was an extra cost! Staff were great! "

"The customer service stands out and the larger rooms are a bonus compared to other options in the area."

"1) The $100 deposit got charged rather than a hold; the staff then printed out a paper saying the charge did not reach the Heritage inn, and charged another $100 from my credit card. 2) When I asked to extend my stay, requested to charge another $100 after charging for another day. I refused to pay $300 for deposit; and exited. 3) Currently, heritage inn has $407 withheld that needs to be refunded. 4) The staff seemed Asian/African but “refused” to cooperate with my stay at Heritage Inn."

"love the king room with balcony, albeit was a bit outdated in the bath. Breakfast was a good selection. Manager and female concierge were helpful. right off the freeway but quiet"

"Great experience"

"All was good"

"Breakfast was good, but breakfast room is too small and outdated to the point of shabbiness. No trays or paper napkins available, much too crowded. The guest room was clean, but again, quite outdated. Poor lighting, very dim, nowhere with enough light for putting on contact lenses or makeup. The remote didn’t work most of the time, needed batteries. The tv required my amazon or Netflix ID to work unless I wanted to watch what seemed to be a Christian news channel. The Staff was nice. Since I was driving into town for an event at 3 pm, I requested an early check-in a week in advance and was told that was not possible. I then received an email requesting that I do an advance check-in online, the day before my arrival, with an option to pay $15 for early check-in, but my request never progressed beyond pending. I don’t understand the policy, check in time is 4 pm, checkout time is 11 am. When I checked out (before 10 am) I forgot an item in the room, I returned to retrieve it at 11 am that day the room had already been cleaned, as had many, if not most of the rooms on my floor. Seems to me that accommodating a guest with an early check-in is a pretty simple way to treat guests. Not sure I would return unless I absolutely couldn’t find other options."

"nice new looking hotel!! Everything was great including breakfast! The only complaint I would have is that there were no drawers in the room to put clothes...?"

"Amazing getting even just for the night. Definitely gonna go back."