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"But to our surprise the first day we wanted to take a shower no shower Gel had to come out the shower to requested! Left room as her to please give us shower cup and 2 waters for medicines , nothing was provided and on the shower we had and empty bottle of shower gel and she never pic it up! No Matt for the floor was provided!!we had to use 1 of the two towels , so we had one for shower !! Went down to ask for shower cup and the gentleman told me we don’t have and I said yesterday someone ask and it was provided, then he point out some drawers look there, we said excuse me? Yes look there! I said I don’t have my glasses so he finally went and get it !! First time on a Hilton to look or open a drawer! Ask for the manager and he said I am the manager!! That happen on 23/10 at 630pm"

"Room was spacious and clean "

"The was ready and the staff was great!"

"Our stay at Hyatt House was very nice, it’s a beautiful building with amenities that met our needs. The location is perfect, highly walkable to restaurants and stores. 10/10 recommend and would stay here again! "

"Ashley helped me check in and she was wonderful! I realized I'd been assigned an accessible room and didn't want to take that from someone who might need it. She got me changed in an instant! The room was SO nice and the location is excellent! Eleven minutes from downtown. And the breakfast was actually worth eating--I was so pleased! I'd definitely stay here again and again. "

"Everything Good "

"Staff was amazing and extremely polite. Room was very clean and quiet at night. Breakfast was also great. Definitely would stay again."

"We always love staying at the Embassy Suites Crabtree in Raleigh! We even had a card from the housekeeping staff welcoming us! We encountered several employees who were all very professional and friendly. I highly recommend this hotel!!"

"Clean room and good location "