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"Great and friendly service"

"The reception and front desk staff were consistently kind and helpful. The location is excellent - very convenient for getting around, with plenty of things to see and do just minutes away. As a solo female traveler, I did find that there wasn’t much within comfortable walking distance of the hotel after about 9 p.m. The hotel does have a cute bar that stays open until around 11, but it felt fairly quiet and not very lively when I was there alone. My only real issue was with the elevators. One was completely out of service during my stay, and the other was not always reliable. Being on the fifth floor, this meant having to use the stairs multiple times, which was quite inconvenient."

"The hotel was clean, the staff was great, and it was located very centrally. Less than 5 minute walk to the train station. 10 minute walk to tour bus pickup point. 10-15 minute walk to Edinburgh Castle. Rooms were pretty quiet and very comfortable. There is no mini fridge."

"The staff is very friendly and helpful."

"Good value, nice to have kitchen access, etc. Staff was polite if not exactly friendly and helpful."

"Really good value"

"Bar was really nice. Did not have breakfast."

"Hi! I came too early for check inreturned after sightseeing and was sent to a room twist and turns which took a long time to go on the 7 th floor ! I had to take like 10 minutes just to wait for elevator and go to the room The bathroom was like it was ready to crumble flimsy attachment very noisy and unstable walk! The shower hose fell many times loudly as I slept ! The bed had a piece under sheet ridiculous mattress protector which felt like anincontinent pad for the handicapped or a nursing home patient! The toilet makes a lot of noise and air conditioning too! Very uncomfortable ! As I return at night the male staff look like I am trespassing! I got to show the key! They did not greet me cheerily and say how can I help you? The food in the breakfast I was not keen on ! I barely filled my stomach! I had to go out searching to get a better breakfast after I paid for the hotel breakfastI will not stay with this company hotel again and pictures was misleading on the website! "

"Close to Trams and shopping at Gyle shopping centre."