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Reviews of Fairfield Inn & Suites by Marriott Atlanta Fairburn

2.5 out of 5
Fairfield Inn & Suites by Marriott Atlanta Fairburn
7775 Ella Ln, Fairburn, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 242 reviews" "
Rating 8 - Good. 53 out of 242 reviews" "
Rating 6 - Okay. 13 out of 242 reviews" "
Rating 4 - Poor. 11 out of 242 reviews" "
Rating 2 - Terrible. 8 out of 242 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacia, Carteret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accomodating.
Stayed 4 nights in May 2024

10/10 Excellent

Stacey

Stayed 2 nights in May 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Dolonda

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I stayed for 3 nights and 2.5 of those days the elevator was inoperable and I had a senior citizen and a small child with me, so it really put strain on me having to use the stairs for the duration of my stay.
Stayed 2 nights in May 2024

10/10 Excellent

Domonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. My room was clean and very comfortable. The personnel at the counter when I arrived was very nice and anyone interacted with just moving throughout the building. I will definitely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Keesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Easy check in and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay. Clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
We walked to Los Mariachis for dinner. Excellent Mexican food. Convenient to dining, gas and highway. Clean easy stay
Stayed 1 night in Mar 2024

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On Thursday morning power went out
Stayed 3 nights in Feb 2024

10/10 Excellent

Dwayne

Liked: Staff & service, property conditions & facilities
The property was clean and the staff was very courteous
Stayed 2 nights in Jan 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Shelva

Travelled with family
Cleaning
The stay was ok but my hotel stay was 5 nights and my room was only cleaned once. That makes me not choose this hotel again for my next stay.
Stayed 5 nights in Jan 2024

10/10 Excellent

Nubia

Stayed 1 night in Dec 2023

8/10 Good

CHAUNCEY

Stayed 2 nights in Dec 2023

8/10 Good

Winborn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we came in contact with at the hotel was very friendly and went of and beyond to help us. They went the extra mile!
Stayed 1 night in Oct 2023

10/10 Excellent

cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Misty

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room not clean
We checked in at 1am after a long day of flying and our room wasn’t clean. We had to switch rooms. It was a mistake that should have been caught before it happened.
Stayed 1 night in Aug 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and clean!
Stayed 1 night in Jul 2023

6/10 Okay

Lakita

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was okay, but the bed was firm. Other then that the stay was amazing,
Stayed 1 night in Aug 2023

8/10 Good

Stacy

Liked: Property conditions & facilities
No other comments at this time.
Stayed 1 night in Aug 2023

10/10 Excellent

John R

Stayed 1 night in Jul 2023

10/10 Excellent

Arturo

Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 6 nights in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 2 nights in Jul 2023

10/10 Excellent

LATYCA

Stayed 1 night in Jun 2023

8/10 Good

Yolanda

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Safe, convenient & clean
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
The host & room was amazing. I most definitely will be staying here from now on.
Stayed 1 night in Jun 2023

10/10 Excellent

LaKeith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and easy. The building was clean and quiet.
Stayed 2 nights in May 2023

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Javonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and caring staff.
Stayed 1 night in May 2023

6/10 Okay

Paula

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Disinfect washer and dryers
Our stay was okay until I used the guest laundry room on our floor. I wore a sweatshirt to fly home on today 4-27-2023, and I felt like something was biting me like crazy to the point upon arrival at my home airport,I went into ladies room and removed the top and seen that my arms were being ate up. And I threw my brand new sweatshirt away. I'm very disappointed about this experience. I called back to the hotel and made them aware of the incident and told them to do extra cleaning and run the washer and dryer on that 3rd floor to disinfect them
Stayed 2 nights in Apr 2023

10/10 Excellent

Lonnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice and quiet
Stayed 1 night in Mar 2023
Response from Candy Fowlkes on 17 May 2023
We appreciate your feedback and will be sure to pass on your kind words to our housekeeping team.

8/10 Good

Eric

Stayed 1 night in Feb 2023

10/10 Excellent

Takeela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful area. Very clean . Staff is extremely pleasant
Stayed 1 night in Jan 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, that stay was very comfortable, very initiative and friendly staff

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2022

10/10 Excellent

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Tamaril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Nearby Getaway/Rest for Out of Town Family
This was a "we need an accessible space for one night while we arrange a space at home after a hospital stay" turned "get out the house" night that I accidentally mis-scheduled a month out rather than the night of. I was very pleasantly surprised to see that the property has aged well since I first viewed it while researching hotels for out of town guests in 2018. Well Done! The only reason the rating is not a full joy smiley face is that the evening desk attendant seemed not to want to be working-you know, civil, but none too friendly. She was, however, competent. Other staff later made up for the initial lack of sunshine... The hotel is adjacent to not less than 10 eateries, several service stations, urgent care, Interstate 85, and only about 10-15 minutes south of Hartsfield. The grounds, common areas, and interior corridors were clean, well-lit, and well kept. The room was clean and comfortable. We slept really well on the comfy bed and body-conforming pillows. The mobility accessible room was spacious and well-laid out. The restroom's low profile tub and extra floor space were needed accommodations. We didn't use the pool, but the area was clean and well-lit. We did use the gym and the equipment was in good working order and well maintained. Breakfast was appropriate to our no-pork diet. The grits, which are easy to mess up, were "bodified" and properly seasoned. Thank y'all for a restful evening!
Stayed 1 night in Dec 2022

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Location and Stay
I loved the new hotel the bathroom design and shower is awesome
Stayed 1 night in Dec 2022

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and friendly. Scenery was absent.
Stayed 7 nights in Oct 2022

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed 1 night due to other obstacles that occur the location was perfect for me but the ladies lyric and ebony was right on time they made sure that everything was perfect
Stayed 1 night in Oct 2022

10/10 Excellent

Crissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice, new, clean, and the staff was pleasant. Breakfast was great. Will definitely stay there again when in the area.
Stayed 1 night in Sep 2022

10/10 Excellent

Craig G.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and professional Outstanding!
Stayed 4 nights in Sep 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First but definitely won't be the last time staying at this property. I was impressed with the cleanliness of the hotel. Great presentation when entering the room. Everything open displaying the cleanliness of the refrigerator, microwave and drawers. The staff especially Michael provided exceptional customer service. Michaels greeting as I arrived late was priceless!! I will no longer be staying at Hampton Inn off Camp Creek. This hotel is close to the airport and within walking distance to several restaurants. Thank you, for providing an outstanding experience truly a hidden jewel!
Stayed 2 nights in Aug 2022

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Review Charges Prior to Final Checkout
Not able to receive a copy of my bill before checkout. This was inconvenient because if was not to get a clear understanding of the charges before being processed on my credit card. This may very well cause a overdraft on my checking account.
Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher

Stayed 4 nights in Aug 2022

10/10 Excellent

linda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The front desk were very nice and allowed us an early check in after driving all night from Ohio to deliver our precious cargo back home to get ready for school. Swimming and exercise room were good. The room was clean and plenty of space for storage. Just excellent!! We enjoyed our stay!!
Stayed 1 night in Aug 2022

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surprise!
Stayed 1 night in Jul 2022