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Chena Hot Springs Resort

2.5 star property
Hotel with free parking, steps from Chena Hot Springs

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Exterior
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge) | Free WiFi, bed sheets

Standard Room, 1 Bedroom (Moose Lodge)

Highlights

Heating
Flat-screen TV
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room | Free WiFi, bed sheets

Signature Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk
  • Aurora Ice Museum - 2 min walk
  • Angel Rocks Trailhead - 13 min drive
  • Tors Trailhead - 24 min drive

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel near Chena Hot Springs
Located close to Aurora Ice Museum, Chena Hot Springs Resort provides a terrace, a coffee shop/cafe and a garden. Adventurous travellers may like the hiking/biking trails, snowmobiling and fishing at this hotel. Treat yourself to spa services, such as a hot stone massage, reflexology or aromatherapy. Enjoy on-site activities, such as horse riding and snowshoeing. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a playground and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and an electric car charging station
  • Tour/ticket information, ATM/banking services and a vending machine
Room features
All 80 rooms offer amenities such as free WiFi.
More amenities include:
  • Heating and ceiling fans
  • Hairdryers and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 11:30 PM.

Is Chena Hot Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chena Hot Springs Resort?

Self-parking is free at this property.

What time is check-in at Chena Hot Springs Resort?

Check-in start time: 4 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Chena Hot Springs Resort?

Checkout is at 11 AM.

Where is Chena Hot Springs Resort located?

Situated in the mountains, this hotel is steps away from Chena Hot Springs and Aurora Ice Museum. Chena River State Recreation Area is 28.8 mi (46.4 km) away.

Chena Hot Springs Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 892 reviews" "
Rating 8 - Good. 278 out of 892 reviews" "
Rating 6 - Okay. 159 out of 892 reviews" "
Rating 4 - Poor. 108 out of 892 reviews" "
Rating 2 - Terrible. 64 out of 892 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Staff & service
Better than I expected! Great lay out. Very nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the hot springs & saw the northern lights. Moose lodge rooms are just ok, could use a fridge. Restaurant on the property is great & prices are very reasonable. The outdoor pool is nice but there’s no place to sit in it, big rocks all around it, different from any springs we’ve been to. One complaint is outside watching for the lights there was a lot of traffic flying down the parking lot /runway area, I thought they were going to hit someone, maybe that was staff? Overall a good stay & will return.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall very clean. Staff was friendly and helpful and the grounds were beautiful.
Stayed 1 night in Sep 2024

2/10 Terrible

LaDawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Guohua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, only thing is parking are limited, sometimes not convenient.
Stayed 1 night in Sep 2024

8/10 Good

David, Baltimore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an interesting place. A lot of innovative features and quirky stuff ( eg an airplane, ice museum which was so so, rusting antique cars) . Spa and lockers are a bit worn. Great service. Rooms are basic. They are all centrally heated. Our room was cold and it was in the 40s. We saw thebnorther lights in Fairbanks and photos from here looked a little better. It does have a viewing area about 10-15 minutes uphill. Not sure I would recommend to friends. Nice place to relax and hike in September.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Akihiko

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is possible to view aurora on site. The nextdoor runway is the first choice. If you have time and energy, a better pick is the Aurorarium located atop the adjacent hill. It takes 10 min on foot. When aurora is not visible, you can still enjoy the hot spring. The property is somewhat outdated and you should expect problems. In our case, the heating was malfunctioning. At the reception, I was told the only option was a piece of blanket. No way! I asked to dispatch a service person who provided a portable heater. It made the room warm enough. We were staying in a room on the 2nd floor. Other members of our party had another heating problem, which was too hot. They had to keep the window open throughout the night to sleep well. A window lock in their room was broken and took 1 hr to fix it by a service person. Our room had a shower temp control which was not working. We had to ask again a service person. There is no room phone so we have to visit the reception once we find a problem.
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Expensive and restaurant service can be slow. Overall experience was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni, Anchorage

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations restaurant was so amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really busy and staff seemed to lack sharing information. We were given room keys but not given any directions on where our building was or where to park cars. We had to ask questions like what dinner options there were, what the pool hours were and try to interpret the map of the property which we took ourselves from the counter (it was not offered to us or pointed out)… there was no information on rooms either so had to constantly find staff to ask. You can’t park near your rooms so you have to carry your bags through the car park to your room. The building we were in didn’t have a lift. The main dining room had a long wait list so we ended up in the cafe and bought a frozen pizza which we thought we’d heat up in the microwave we spotted off to the side of the cash register. It turns out they have an oven they can cook it for you in, but again no where did it say this and we had multiple people come in and see we had pizza and asked where we got it, how did we cook it etc. so a small sign on the fridge in front of the pizza saying they can cook it for you would be beneficial. The pizza was yum. A folder in our room with information on opening and closing times of the restaurant, cafe and pools would be useful. We didn’t end up using the pools as there was so many people in there that it was a turn off. The highlight of our stay was the cafe staff, the Aurora tour (we saw Northern Lights!) and the dog cart ride. The Ice Museum was ok.
Stayed 1 night in Sep 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Chena Hot Springs Resort is an interesting place. The hot springs were definitely the easiest hot springs to access. They were a little crowded, but it wasn't bad. The hotel isn't bad (we stayed in the Moose lodge), but there is a good bit of noise, and the water isn't filtered at all. The restaurant there is pitiful. Breakfast clearly wasn't fresh (we would have been better off just eating some granola bars or waiting until we got back to Fairbanks to eat breakfast). It's an overpriced place that offers very little. You could definitely smell the sulfur in the hot springs, but it wasn't as strong as a good marsh, and it was also overpowered by the smell of marijuana at one point. Chena Hot Springs was my least favorite place we stayed the entire time we were in Alaska, and I would not come again.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane, West Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. I wish they could offer an aurora wake-up call! Otherwise very nice.
Stayed 1 night in Sep 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service
The hot spring was nice, there are lots of beautiful hiking opportunities nearby, and the service in the restaurant was great. However, the property is old and rooms could use some updating (better mattresses, functioning thermostats, ventilation that doesn't require running the ceiling fan when it's cold outside). While the area itself is quiet, doors and walls are thin, and you will definitely hear people in building common areas/other nearby rooms. If your room is near the Activity Center, you'll also hear a lot of vehicle noise.
Stayed 2 nights in Sep 2024

8/10 Good

jeffrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms need to be updated, The hot springs area was nice and the aurora viewing building on top of the hill was nice and the restaurant was pretty good. So overall i had a favorable stay.
Stayed 2 nights in Aug 2024

4/10 Poor

PETTY

Stayed 2 nights in Aug 2024

10/10 Excellent

Carol, Signal Mtn

Liked: Amenities, property conditions & facilities
Loved this area. Moose lodge was very dated. My bathroom was not cleaned before checking in. The towels from the previous guests were still in the floor. This placed reminded me of camp from dirty dancing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahammad

Stayed 1 night in Aug 2024

10/10 Excellent

Aislynne

Travelled with partner
Liked: Cleanliness, amenities
They were super flexible and kind
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and lots to do. Recommend the greenhouse tour.
Stayed 3 nights in Aug 2024

8/10 Good

Masumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Nice, bit outdated
Stayed 2 nights in Aug 2024

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and fun. Steak was marginal at best. atmosphere was great. Would return.
Stayed 1 night in Aug 2024

2/10 Terrible

Abhishek

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hair dryer was not working, dirty floors and water quality not good at all.
Stayed 1 night in Aug 2024