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Reviews of Leonardo Hotel Exeter

4 out of 5
Leonardo Hotel Exeter
Western Way, Exeter, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1005 reviews" "
Rating 8 - Good. 324 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, good bed, clean, decent breakfast. There was a serious incident outside the hotel in the night and we woke up to find police and forensics teams outside. Not the hotels fault but still not really what you want from a stay!
Stayed 1 night in May 2024

8/10 Good

Anthony

Nice helpful staff good condition, value for money
Stayed 1 night in May 2024

10/10 Excellent

John, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to city centre
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, short ( 10 minute ) walk to the city centre. Similar rooms to Premier Inn.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Location was excellent. Helpful staff. Very clean.
Stayed 1 night in Apr 2024

6/10 Okay

Graeme

Liked: Cleanliness
Disliked: Staff & service
Reception staff leave something to be desired. Restaurant people nice, food good
Stayed 2 nights in Apr 2024

8/10 Good

Matthew

Stayed 2 nights in Apr 2024

10/10 Excellent

Paul, Minehead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy nice hotel
Stayed 1 night in Apr 2024

8/10 Good

Catrina

Stayed 1 night in Mar 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Imranally

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located with discounted parking nearby. Handy and near the city centre with shop, restaurants and bars.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Amenities
Overall the hotel was better than expected. Cooked breakfast items not kept warm and plates cold as well despite a warning they would be hot!
Stayed 1 night in Mar 2024

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed by breakfast provisions for celiac guests
Stayed 2 nights in Mar 2024

6/10 Okay

TANMAYKUMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of is good 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely refurbished. Location was very convenient to reach the town centre. Staff was friendly. Food was really tasty.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect very helpful receptionist friendly chamber maid, bar staff competent and friendly and morning breakfast buffet was fantastic. Waiting Staff were efficient helpful and quick to clear and replenish. I will definitely use this hotel again it felt very boutique at times I have never been so comfortable staying away from home before
Stayed 1 night in Mar 2024

4/10 Poor

Miqing

Stayed 1 night in Feb 2024

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to fault about the hotel but I had booked 2 rooms and one of them was not ready at 3pm so we went in the room that was ready to wait for a phone call from reception . At 4.45pm still hadn’t heard so went to reception where the receptionist did apologise she had been so busy had forgotten to tell us. Perhaps more staff needed on reception
Stayed 1 night in Mar 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very busy at the time of check out. Staff were ok. Some noise early in the evening but it quietened down. Could work on the check in times, but all ok. 8/10 on the whole.
Stayed 1 night in Mar 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for the weekend
Stayed one night. Hotel is clean and comfortable. Well situated for a short walk into the city centre. Parking is easy and just opposite the hotel. Rooms are adequate with all necessities on hand. My hotel of choice each time I visit Exeter.
Stayed 1 night in Feb 2024

6/10 Okay

Adele

Liked: Staff & service
Bed too firm and pillows Floor not cleaned from previous guest bottle tops and corks on floor Restaurant bar at least 8 tables approx 20 people bar closed at 10.30 whilst everyone still drinking all individual tables very quiet guests
Stayed 1 night in Feb 2024

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A lovely hotel
Check in was busy when I got there but receptionist was efficient. I was asked how I was when I got to the desk. I wasn’t feeling my best (a nasty cold) and was tired from lots of driving. The man on reception was keen to get me settled and put me in a quiet room away from any noise. I was so grateful and I thought very attentive of the receptionist. So thank you
Stayed 2 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, parking over a busy road with a crossing, Have stayed a few times and would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price. Good location, clean but basic room and super friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, good location with car park directly opposite. Room is a good size however, bathroom is very small with nowhere to put your toiletries.
Stayed 1 night in Feb 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Very good location, rooms very comfortable and clean. Breakfast very good indeed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel staff
Stayed 2 nights in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Mark

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

Naomi

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place to stay close to centre. Friendly, helpful staff.
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Staff were lovely. Very comfortable clean room. Good value for money. Only small things are tv picture quality was poor and the remote was filthy
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel centrally located. Parking is quite expensive in Exeter. The hotel deal of paying 10 pounds for 24 h in a parking garage across the street from the hotel is not that great as it does not allow for any exit and reentry within that 24 h period. But the room rate is actually competitive for this quality hotel so that compensates for expensive parking
Stayed 2 nights in Jan 2024

10/10 Excellent

Ivor

Stayed 4 nights in Jan 2024

4/10 Poor

Mollie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Stayed 1 night in Jan 2024

8/10 Good

MARY

Stayed 3 nights in Jan 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Exeter
This is my favourite hotel in Exeter. First, it offers value for money. My King and single room over the Christmas and New Year worked out at $80 a night. The staff are extremely attentive. The Bar staff in particular - Karen and Finn were always to hand. The Night Manager and night staff are also extremely helpful and polite. Its location is superb - about a 3 minute walk from the National Express coach stop. The Vue cinema is right opposite the hotel. And you are about a 6-7 minute walk from the Princesshay retail centre and the High Street. Was very sorry to leave to head home…
Stayed 11 nights in Dec 2023

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing evening staff
Stayed 1 night in Dec 2023

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
One night stay. Excellent price and location. Good breakfast and check in process.
Stayed 1 night in Dec 2023