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"Customer concerns were not addressed."

"The room was nice and clean and felt amazing when I got in there!! Check in was a breeze!"

"Absolutely Loved my stay at this location "

"The room was clean, the staff was very friendly, and although it wasn’t really hot outside, the A/C worked as expected. Business must have been really good because the parking lot was full except for a couple of spaces. The breakfast was OK but I’ve had better at other hotels. "

"It was wonderful "

"Yes the parking was easy and secure There are a variety of restaurants in the area to choose from. We had an enjoyable experience. "

"Was perfect for our needs , clean rooms , the staff are great "

"During my recent stay at Seven Clans Hotel, the fire alarm went off repeatedly between approximately midnight and 2:00 a.m. (around midnight, 1:00 a.m., 2:00 a.m., and several additional times in between). While I understand that alarms can malfunction or be triggered accidentally, what was most concerning was the lack of communication or direction from hotel staff during the situation. At no point did anyone provide instructions such as asking guests to remain calm, exit the building, or letting us know when it was safe to return to our rooms. It appeared that staff were either unaware of how to handle the situation or had not been trained to communicate during a potential emergency. Fire alarms understandably create anxiety for guests, and clear communication from staff is critical for both safety and reassurance. I was disappointed in how the situation was managed and would strongly encourage the hotel to review its emergency response procedures and ensure staff are properly trained to guide guests during situations like this."

"The Holiday Inn Express in Scott is perfect for a business,car trip along the I 10 corridor in Louisiana. Ot right off the interstate. Convenient to fast food, two exits east Ctacker Barrel is. And if you want cajun flavors, Lafayette is a great start."