Search Spa Hotels in Estate North Grapetree Bay

"There was no shuttle, and the Gym had very good equipment. "

"The Buccaneer was fine. Not great, but fine. We reserved a "Family Cottage" - good layout - king bed for parents, and a second bedroom with two singles for the kids. Unfortunately we were put in room 164, which had not been renovated and was in very, very shabby condition - ripped hook holes in doors, chipped furniture, wires hanging everywhere - just really bad value for what we were paying. We asked to be moved and were told that a different family cottage would be available after our first two nights. We eventually moved to Family cottage 170, which had been renovated and was beautiful. Basically if you are renting one of these, call the property and ask to be a in a renovated version. On the plus side - the beach was great - clean, well-staffed, easy use of kayaks and paddleboards - just great, and this is where we spent all our time. Similar to other reviews, the food is both overpriced and frankly not very good (which is a tough combination....). After a bad first dinner on property, we went off-property for most meals except for the breakfast (which again, was fine - not excellent but cetainly not bad). We rented a car, which seems very necessary if you want to explore and eat off proporty. There were some great places to eat as a family - GOAT Soup and Whiskey was amazing and great value, Ziggy's (which is a gas station with a kitchen and a bar) had great lunches, Run Runners in Christiansted was great for dinner. Buck Island tour was a big highlight"

"For anyone who would consider coming to this resort. Don’t!!!!!!! It Sucks!!!!! I say again, DON’T come. It sucks… Room is ugly. No water or cups for the coffee. No water in the fridge. The pillows sucks!!! The only thing that was nice was the ocean view. Incredible view. And it was only 5 minutes from the down town"

"Staff is very kind and accommodating at the front desk and in the housekeeping department. Service is slow at the restaurant and bar, however the food is delicious. They are updating the entire facility and it shows. "

"Great location very old tired hotel. Outlets didn’t work very dirty and old rooms"

"Ocean view was nice. Hot tub heater not working. Refrigerator was noisy but kept things cold. King bed was comfortable. Tv was very small. "

"Room and view were good. Only a very few of staff were pleasant, rest were moody and uncaring of their job. A shout out to Elsa and Dominique for their service. the entire stay was disappointing. Only 3 umbrellas at the pool and maybe 5 at the beach. Not enough lounge chairs at the beach maybe 15 and not many more at pool. this is poor considering the amount of people staying. You would have to wait and lunge for a chair as people got up to leave. Waited over 30 minutes to receive our drink order at bar asked waitress and said that they will get around to it..We left..... similar attitudes throughout resort. Front desk staff was miserable, didn't acknowledge you when approached and they rolled their eyes and looked at you as though you were an inconvenience. Outstanding service was received by Elsa, front desk when checking out, Dominique, waitstaff at breakfast, Dave, shuttle driver. Would not return and would advise others the same."