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Reviews of Clarion Pointe Near Erie Casino

2.5 out of 5
Clarion Pointe Near Erie Casino
7415 Schultz Rd, Erie, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 120 reviews" "
Rating 8 - Good. 29 out of 120 reviews" "
Rating 6 - Okay. 13 out of 120 reviews" "
Rating 4 - Poor. 8 out of 120 reviews" "
Rating 2 - Terrible. 6 out of 120 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jamal

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
No water and toilets didn’t flush then the AC didn’t work so they had to switch rooms which weren’t much better
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in May 2024

10/10 Excellent

Renate

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room with fridge and microwave, very friendly and helpful staff. My pooch was welcome and the $25.00 fee is reasonable. I would certainly come back!
Stayed 1 night in May 2024

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and very knowledgeable about the area around the hotel
Stayed 2 nights in May 2024

4/10 Poor

Kenneth, colorado springs

Disliked: Cleanliness, property conditions & facilities
There was a sewer issue that made staying in our room untenable. We were moved to another room, but the rooms were not super clean
Stayed 1 night in May 2024

8/10 Good

Daniel

Travelled with partner
Liked: Staff & service
Elevators slow. Hotel was updated but showing its age a bit. Would definitely stay again. No coffee in room but free coffee in the lobby.
Stayed 1 night in May 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a quick stop on way to Florida. This was safe and the beds were very comfortable for my family all around
Stayed 1 night in May 2024

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness
Cleaness I liked.
Stayed 1 night in May 2024

8/10 Good

Robert

Comfortable bed, clean room. Good continental breakfast. Hot shower. Big television. Not bad for 75 bucks.
Stayed 1 night in May 2024

10/10 Excellent

Miguel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

2/10 Terrible

Annmarie

Disliked: Cleanliness, property conditions & facilities
Both comforters were stained. There was no soap in bathroom and there was a half roll of toilet paper in the bathroom and no extras
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean ,good options for breakfast and well stocked.The front check in / check out staff was knowledgeable and efficient. I have no complaints; I would definitely stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Luis, Collingswood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean . And staff was very friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

alex

Stayed 2 nights in Apr 2024

8/10 Good

josphen

Liked: Cleanliness, staff & service
Thank you it was nice stay
Stayed 1 night in Apr 2024

6/10 Okay

Shane

Travelled with family
Liked: Staff & service
Very dated and in need of repair ---cleanliness was lacking in hallways and elevators . Front desk very helpful and hospitable
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with partner
A good price.
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Sachin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very helpful. Pricing very cheap compared to other hotels in the area. Hotel definetly 2 stars. Run down facilities. Issues with first room we checked onto and had to switch. Loud noises at night from Leaky faucet and fridge. Limited options for free breakfast as no eggs bacon sausages etc.
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. Took great care of me and my family.
Stayed 2 nights in Mar 2024

4/10 Poor

Amar

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Though rooms appear more modern and clean, there was a dampness smell, and fan in the washroom does not work, sounds also travels in the rooms, rooms were very tight. Pictures were quite deceiving. Breakfast had no eggs. Elevator barely works, showers were semi broken and not giving full blast of water.
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Stayed 1 night in Mar 2024

10/10 Excellent

Jie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! Very clean, comfortable bed. Would stay again here.
Stayed 1 night in Mar 2024

8/10 Good

Tyler

Stayed 2 nights in Feb 2024

8/10 Good

Brianna

Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional...
Stayed 2 nights in Feb 2024

8/10 Good

Malolan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing, room was clean but only concern was the wifi, WiFi was pathetic.
Stayed 4 nights in Feb 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Beautiful hotel great value and comfortable stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Adalix

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loved the place but television or WiFi not working
The place was very nice, the bed was amazingly comfortable. The room was clean. I am not happy at the fact that I was not able to enjoy the television or WiFi. Someone was sent to my room to assist and he simply said we couldn’t get connection because the WiFi wasn’t strong and being on the 3rd I wouldn’t get connection. So no television nor WiFi for us. Not good!
Stayed 4 nights in Feb 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price, just beware you will be able to hear the rooms around you like they are outside the door. Noise cancellation wasn’t great. Other than that, breakfast was good and rooms were comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Farren

Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024

10/10 Excellent

Eliezer

Travelled with family
Stayed 1 night in Feb 2024

10/10 Excellent

Cam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff
Stayed 2 nights in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My stay was good for the most part. Hard finding places which accept pets. Only issue was someone must have been smoking in the room because as soon as you got off the elevator it smelled. The room was fine but the smell just is off putting. I know it a hassle going after one person for smoking but for someone who is a non smoker that smell is very annoying.
Stayed 2 nights in Feb 2024

10/10 Excellent

Siomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly employees.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why Stay Anywhere Else?
This will now be my go to place when I stay in Erie. The room was perfect, and I got a great night's sleep. Excellent high speed internet and large screen HDTV. And the staff is indeed very friendly and helpful. Add to that the low price, I definitely got more than I paid for.
Stayed 1 night in Feb 2024

2/10 Terrible

Elishayra

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Everything was fine until I got in bed and seen stains of blood like stains on the bed sheets and food cereal under the chair in my room, I literally packed my bags and left because I just didn’t even want to be there anymore.
Stayed 1 night in Feb 2024
Response from Teri on 9 Feb 2024
Dear Guest,We apologize for the inconvenience you may have experienced, but as per my front desk staff, you stayed whole night and checked out in the morning without informing of any issues. If you had mentioned these issues when you entered the room, we would have loved to address the issue immediately. Please be assured that we take your concerns seriously, and we are actively working to resolve any and all issues to make our guest’s feel home away from home.Sincerely,Hotel Manager

10/10 Excellent

Tashalia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Cam

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great breakfast
Stayed 1 night in Feb 2024

6/10 Okay

Sierra

Disliked: Cleanliness
Decent hotel
Hotel was great for just sleeping. Smelled like smoke and tvs were confusing to work but overall it was a decent experience.
Stayed 1 night in Feb 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I would stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

David, Erie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Hotel definitely won me over with how well they treated me and my family. The lobby is very welcoming and breakfast is delicious. The rooms are clean, the beds are comfortable and the bathrooms are up to date. Looking forward to booking in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight
Pleasant stay good size room breakfast was phenomenal!! Dual waffle iron was the best. All the fixins. Breads were individually wrapped. Muffins. Oatmeal. Great place for the small amount we paid!!
Stayed 1 night in Jan 2024

8/10 Good

Chiara