Search Hotels Near Enoshima Aquarium, Yokohama

"Very enjoyable experience. The staff was/is, overall, incredibly respectful/kind and the breakfast and dinner buffet, a better and cheaper option, was fantastic (with a large variety of options). The only issue with our stay is I have a shell fish allergy and made the mistake (my fault) of not informing the staff with enough lead time and the result was the fixed price dinner we paid a premium to enjoy, was not enjoyable as they could not substitute any ingredients, the server was visibly frustrated and made me feel embarrassed about my allergy, and the front desk after (our meal) suggested we eat at the buffet for our next evening meal, though they would not offer a refund for the difference. The Hakone area is beautiful and a nice break from Tokyo, Kyoto, etc. though the options for daily excursions are limited to the open air museum (really nice), a small museum, etc. "

"The room is small, which we kind of expected. Though, It has a large bathroom. The bed is a full size which was smaller than expected. Especially for 2 people. Not the most comfortable mattress, but we made due. Most restaurants don’t open till around 10am, except for the on sight Sizzler, which is about $32 pp for breakfast. Definitely more of a nightlife area."

"Nice"

"Front desk staff was lack luster. We were about an hour early for the 3pm check in and they were text book about the 3pm rule. We mentioned that on occasion, if the room was ready, we were allowed to check in. Another staff chimed in about signing up for a basic member application using a QR code for early check in. Good grief, we’ve been traveling, tired and that’s the least thing I felt like doing. After waiting and watching the staff figure things out, like magic, they allowed us to check in. In the past, the front desk staff were very kind and sincere but recently attitudes have changed. Although other staff greeting guests and staff in the Hanamiyabi lounge are very gracious."

"Efficient check in process. Convenient location. Was able to buy 7 hour extension to rest until my evening flight."

"Was a great trip"

"Room was the perfect size and location was extremely convenient to Shibuya Station as well as various konbinis. The amenities were good and plentiful as well. One small nit that I failed to follow up on is that there was no hot water coming out of the tap into the bath. I was not planning on taking baths so this was not a problem for me but may be for others. Overall, a great stay and would come back again!!"

"Everything was amazing we had great time , staff was friendly and helpful, the room a little bit small and the AC was not cold."

"very clean and modern room. And staff are very nice will book this hotel again."