The hotel is situated in a pleasant waterfront setting. While the property appears to have undergone recent renovations, the guest rooms disappointingly still have dated carpeting.
The front desk staff was accommodating in allowing us to check-in early. However, the room sizes are quite cramped for two occupants, making it challenging to move about freely. The rooms may be sufficient for a solo traveler.
We dined at the on-site restaurant, but found the food to be unremarkable and overpriced for the quality.
The hotel offers a promotional rate for children under 12 to stay and eat for free. As a result, the property often has a noisy, hectic atmosphere more akin to a daycare than a hotel. We frequently heard children running in the rooms above and rambunctiously in the hallways. The breakfast area was equally chaotic, with young children roaming about and handling the food items. Better control of the situation is needed to provide a more peaceful, hygienic environment.
Arguably the most significant issue was the extremely poor WiFi connectivity. Coupled with deficient cellular reception in this location, accessing the internet proved to be a major challenge. This property would not be recommended for business travelers requiring reliable, high-speed internet for video conferencing or other data needs.
While the waterfront setting is appealing, the overall guest experience has substantial room for improvement in terms of accommodations, amenities, and WiFi.