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"Our overall impression of this hotel is poor. On the positive side, the location is excellent and very convenient for getting around. Breakfast is acceptable, with a reasonable selection, and the staff in the breakfast area are friendly and welcoming. However, the overall condition of the hotel feels tired and in need of investment. While reception staff are polite at check-in, there is limited engagement beyond that. The room doesn’t quite match expectations from the advertised photos, particularly those showing sea views. Our window has metal screws in the frame to prevent it from opening too far, the curtains are noticeably sun bleached, and there are maintenance issues such as a leaking bath and damaged plaster. We also suspect the room may previously have accommodated pets, as my husband, who has mild allergies, experiences some discomfort with his asthma during the stay. When we request an iron and ironing board, these arrive without a cover for the board, so we have to improvise by using a towel. Another point to note is the £10 per day charge for on-site parking, which is limited and feels cheeky given you’re already paying for the room. Overall, you can see that this hotel was likely excellent in its prime and still has potential, but at present it feels like it would benefit from some significant refurbishment."

"Everything was perfect Staff very welcoming/friendly and helpfull Room was lovely with a very comfortable bed and bathroom. Shower was great Breakfast had a good choice The outside of the hotel however badly requires an uplift but we would definately stay here again"

"No breakfast available onsite but found Julie’s Coffee Shop just up the road and it was great. "

"Great location. On water. Porcini restaurant in hotel good. Breakfast wonderful ."

"Great breakfast and rooms were clean and really well presented. Nice beers on offer in the bar. Dinner menu great. Staff welcoming. Only thing was coffee from cafetiere a bit weak and could be stronger."

"Great staff. Perfect location. "

"This place was beautiful and they took so very well of me! Laundry, food, entertainment, comfortable bed and clean rooms and any questions or concerns were addressed immediately! David was so wonderful!! I highly recommend. "

"Decent hotel but no walk in shower which was shown on the Expedia website. Comfortable and quiet room for sleep and in a convenient location."

"Room was in a perfect location for anyone leaving on the ferry or the train. Very comfortable and super clean. "