Search Holiday Rentals in El Batey

"I would have to say that the experience was great. The staff made our stay very memorable and food and close proximity to the beach was great. Thanks to all the staff for a great experience. "

"Needs to upgrade environment .. with bedroom and interior and poolside was not clean and staff very rude and disrespectful for the time. and money you spend w."

"My room was, perhaps, the worst on the property. Very cramped and with no privacy. The pool was literally 4 steps from the room entrance. Unlike most of the other rooms it had no patio or terrace, as advertised. I kept asking for a change of room but after being sitting along for two days, I had to get out, which was very difficult to manage as it required Expedia to intervene on my behalf. I cannot recommend this property. , nor do I'd I appreciate the dismissive attitude of the manager. There are better, quiter properties right next door. I recommend The New Garden. It has many more rooms to choose from and the management is great, as is the free breakfast! At Casa Valera, juice isn't included with the"

"The room was very clean, the pool was nice, and the staff was wonderful. Our problem was the Prostitution. You can expect to see around 20 single men staying on their own, and bringing Prostitutes in all night and early morning at breakfast. Not a place for families. "

"This resort only the pool club and food is good. Staff is ok. But I made a reservation with a king size bed and got a room with two full size beds when it was only me and my husband. Also the bar is too far from the pool. I wouldn’t recommend it to anyone. "

"Clean room staff is on the site "

"Very nice place "

"Our VIP Room was comfortable and spacious! The swim up room was a special treat. Our housekeeping staff was wonderful. The Spa was relaxing and professional. Rosa and Andres were fantastic and very professional. The wait staff in the main dining area were attentive and helpful while the wait staff in the VIP dining were nice but could benefit from some additional training. Overall, our stay was pleasurable and a great escape!"

"I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point. The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing. Maintenance across the property also appeared neglected. There were dead trees in the pool area, which significantly impacted the atmosphere and gave the impression of poor upkeep. The gym was another major letdown. There was only one machine available, and it was broken during my stay, making the facility unusable. I had to travel about 10 minutes to an external gym to complete my workouts, which was inconvenient. Service was also very slow, and there were multiple mistakes made during my restaurant visits. The overall impression was a lack of attentiveness and care from the team, which further detracted from the experience. Overall, the stay did not reflect the luxury branding or justify the nightly rate charged."