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"Reception was again a delightful experience. The room was very clean and tidy with a bath. Staff were very pleasant, especially in the bar area. Breakfast was, and as always, a great experience. Plenty on offer to drink and eat in a buffet-style basis. I also liked the preparation and cooking of an omelette whilst I watched and waited. I was especially grateful for the assistance in obtaining a slave-start for my car (I had heavy duty jump leads with me, thankfully) because I had left my lights on overnight - there was heavy rain and thunder earlier. In summary, another delightful experience and very highly recommended."

"The north-facing room was so cold that I didn't sleep the entire night, right before a long flight home. It was awful. I kept calling the front desk. You actually have to call the front desk to adjust your own thermostat! That is awful. She turned on a fan that kept blowing on my head, and I couldn't turn it off without calling her again! Then I kept asking her to turn up the heat, and she was saying "I'm turning it up to 23 degrees." But in the morning I found out that they aren't allowed to turn it up past 22 degrees. I don't know why she was lying to me all night. The room never heated up. By morning it was 21 degrees and I had been shivering all night. Also, in the other room we had, a suite with an extra bed, the bed squeaked all night. So the rest of the family did not sleep the entire night either."