Eliza House is located in Haymarket, a neighbourhood in Edinburgh. Grassmarket and St. Giles' Cathedral are notable landmarks, and travellers looking to shop may want to visit George Street and Princes Street. Looking to enjoy an event or a match while in town? See what's going on at Murrayfield Stadium.
Located close to Edinburgh Castle and George Street, Eliza House has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
Express check-out, express check-in and smoke-free property
A 24-hour front desk, a front desk safe and multilingual staff
Languages
English, German, Hindi, Slovenian, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Conveniences
24-hour front desk
Safe at front desk
Guest services
Daily housekeeping
Multilingual staff
Accessibility
No lift
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Breakage deposit: GBP 100.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh
Frequently asked questions
What time is check-in at Eliza House?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM.
What time is check-out at Eliza House?
Checkout is at 11:00 AM.
Where is Eliza House located?
Located in Haymarket, this hotel is within a 15-minute walk of Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 1 mi (2 km). Haymarket Tram Station and Edinburgh Haymarket Station are within a 5-minute walk.
Eliza House Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 84 out of 653 reviews" "
10 - Excellent
84
Rating 8 - Good. 222 out of 653 reviews" "
8 - Good
222
Rating 6 - Okay. 172 out of 653 reviews" "
6 - Okay
172
Rating 4 - Poor. 106 out of 653 reviews" "
4 - Poor
106
Rating 2 - Terrible. 69 out of 653 reviews" "
2 - Terrible
69
6.8/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
5.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Diana
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
Diana
Stayed 2 nights in Mar 2024
8/10 Good
Diogo Filipe
Business traveller
26 Jan 2024
Liked: Cleanliness, staff & service
Convenient location, large room. Very strong smell of what it seemed to be urine on the corridors
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
The heater did not work in ours and others that were in our group,rooms. The windows were left open and couldnt shut! The beds were hard as a rock. The showers had no preasure and barely got warm. Window covering in the bathroom was very insufficient.
We received conflicting information about when we would be charged and how we were going to be refunded.
I would not stay here again.