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Reviews of Comfort Inn Edgewater on Hudson River

2.5 out of 5
Comfort Inn Edgewater on Hudson River
725 River Rd, Edgewater, NJ

Reviews

8.2

Very good

Rating 10 - Excellent. 442 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

MONA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very run down and small , pictures look deceiving
Stayed 1 night in May 2024
Response from Front Desk on 24 May 2024
Thank you for your feedback, we appreciate your business.

8/10 Good

Joanne, Spring valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in/out process was nice and easy!
Stayed 1 night in May 2024
Response from Front Desk on 24 May 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a mini vacation before a work conference and it was so comfortable! There are nice restaurants in a nearby mall, and the NJ Transit has a bus stop right outside that takes you right to the port authority station in New York, which has all of the subway and bus connections, a couple blocks from Times Square. The breakfast was good, not great but would stay again!
Stayed 4 nights in May 2024
Response from Front Desk on 24 May 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast served daily from 7:00am to 10:00 am That helps when you’re traveling around the city of New York! Room has microwave, fridge, iron and ironing board everything you might n ed and can’t travel with. It was great we truly enjoyed it!
Stayed 5 nights in May 2024
Response from Front Desk on 24 May 2024
Thank you for such a positive feedback, we are glad your enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Yeonju

Stayed 1 night in Apr 2024
Response from Front Desk on 24 May 2024
Thank you for your feedback, we appreciate your business!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2024
Response from Front Desk on 24 May 2024
Thank you for choosing the Comfort Inn, we appreciate your business!

8/10 Good

J'vette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location right of the Hudson River and the view of the NYC skyline
Stayed 1 night in May 2024
Response from Front Desk on 24 May 2024
Thank you for staying with us, we appreciate your business. We hope to see your again soon!

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your feedback, we appreciate your business.

8/10 Good

Kathleen, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

DAMIAN

Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thnak you for taking the time to complete our online survey, we hope to see you agaon soon!

10/10 Excellent

victoria a, Baltimore

Stayed 3 nights in Mar 2024
Response from Front Desk on 1 May 2024
We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Thank you for staying with us, we hope to see you again soon!

8/10 Good

kenan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay was ok enjoy my time there but one problem when I walk out the room and get home I realize I don’t have my EarPods I tracked it there it been a week since I call for it and there told me they will give me a call back no one has never called me back it has been tuned off inside the property it was left on the night stand by the TV
Response from Front Desk on 17 Apr 2024
Thank you for taking the time to fill out our online survey, I am sorry about your EarPod, our housekeepings are very honest, whenever they find something in a room they always bring it to lost and found.

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and nice and quiet. It was a good spot next to our activity we had planned.
Stayed 1 night in Apr 2024
Response from Front Desk on 5 Apr 2024
Thank you so much for your business, glad you enjoyed your stay with us. We look forward to seeing you in the future.

10/10 Excellent

Ghada

Travelled with family and small children
Amazing location very clean and nice helpful staff. Very easy to get around from across the street there is a bus station that takes you to subway station. Food and groceries just near you with a few restaurants.
Stayed 5 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you so much for your business, glad you enjoyed your stay with us. We look forward to seeing you in the future.

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Front Desk on 1 Apr 2024
Thank you for choosing the Comfort Inn, we hope to see you again soon!

10/10 Excellent

Tatsuya, West Hartford

Stayed 1 night in Mar 2024
Response from Front Desk on 24 Apr 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Edgewater on Hudson River.As a guest you are truly valued.

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited the sojo spa and I needed a hotel near by with reasonable rates. Comfort Inn is nearby affordable and quiet. Hotel staff was friendly and helpful.Would definitely stay here again
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you so much for your business, glad you enjoyed your stay with us. We look forward to seeing you in the future.

6/10 Okay

Louis

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you for choosing the Comfort Inn, we hope to see you again soon!

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk clerk was awesome.
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Edgewater on Hudson River.As a guest you are truly valued.

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 4 nights in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you for your feedback, we truly appreciate it!

10/10 Excellent

Samantha

Travelled with partner
Liked: Amenities
Perfect get away
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
We would like to thank you for taking the time to complete our online survey, glad you enjoyed your stay!

10/10 Excellent

Tsachai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
We would like to thank you for taking the time to complete our online survey, we hope to see you again soo!

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to get away and relax the balcony with water view is amazing
Stayed 5 nights in Feb 2024
Response from Front Desk on 20 Mar 2024
We would like to thank you for taking the time to complete our online survey with such positive feedback! We hope to see you again soon.

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to fill out our online survey. We take great pride in Comfort Inn Edgewater and the services we provide. Feedback from our loyal guest is very important to us and your input helps us in our efforts to providing excellent service.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Edgewater on Hudson River. We hope to see you again soon!

10/10 Excellent

Dj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for your feedback, we appreciate your business!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views, affordable
A hidden gem! Easy access to the city over the GW bridge with gorgeous skyline views and access to a number of ferries. Affordable in an area that is rapidly gentrifying. So there are good restaurants, coffee shops and stores within walking distance
Stayed 3 nights in Feb 2024
Response from Shanti Santiago on 1 Mar 2024
Thank you for taking the time to fill out our online survey. We take great pride in Comfort Inn Edgewater and the services we provide. Feedback from our loyal guest is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that’s it’s walking distance and easy to find too. I will go back again.
Stayed 1 night in Feb 2024
Response from Shanti Santiago on 1 Mar 2024
Thank you so much for your business, glad you enjoyed your stay with us. We look forward to seeing you in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Edgewater on Hudson River.

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
January trip to New York City
Me and my wife had a really nice day. Really nice views of the Hudson River and of the New York City skyline. Very easy check in process the room was really nice and comfortable. We definitely recommend.
Stayed 2 nights in Jan 2024
Response from Shanti Santiago on 1 Mar 2024
Thank you for completing our online survey, glad you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Hideyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good but parking lot is terrible.
You should keep notice to a time of flood tide. The parking lot will be flood up. In the worst case, you may not be able to leave the hotel on time and your car may be damaged. Of course, sometimes an emergency escape will be an exciting and fun experience. My family was enjoying it after check out and I had to drive in a parking lot like a lake. LoL But we should be more carefully to book this hotel again or not.
Stayed 1 night in Jan 2024
Response from Front Desk on 20 Mar 2024
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We have been here for 50 years and other than major hurricanes (hurricane sandy) this never happen. We are currently in court with the landlord to come up with a solution to fix it.

2/10 Terrible

Joshua

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
WORST WEEK EVER
Rained and the parking lot flooded but they didn't warn us so several guests vehicles were destroyed including my RV and Ford Escape and i did not have water damage coverage so I'm out 40 grand and they would only comp one night for me even though I'm from California with nowhere to go and no way to get home. They said they called every room as the water flooded in but they didn't. They just let the water come in and didn't go door to door to warn people. That's all it would've taken.
Stayed 5 nights in Jan 2024
Response from Front Desk on 20 Mar 2024
Allow me to apologize on behalf of our hotel for failing to exceed your expectations on your recent visit. Unfortunately this was an act from God that we did not see coming.

6/10 Okay

Tsang

Stayed 2 nights in Jan 2024
Response from Front Desk on 20 Mar 2024
Thank you for your feedback, we appreciate your business

10/10 Excellent

SHINJI, North Bethesda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Edgewater on Hudson River.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus 189 is within walking distance to get around New Jersey and into New York. Shopping center and Trader Joe’s near by to buy food
Stayed 3 nights in Dec 2023
Response from Front Desk on 20 Mar 2024
Thank you for your feedback, glad you enjoyed your stay with us.

10/10 Excellent

Wm.

Stayed 1 night in Dec 2023
Response from Front Desk on 20 Mar 2024
Thank you for your feedback, looking forward to seeing you again in the future!

8/10 Good

Guillermo

Stayed 1 night in Dec 2023
Response from Front Desk on 20 Mar 2024
Thank you for staying with us, we appreciate your business!

8/10 Good

Yunseon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is good and clean.
Stayed 4 nights in Dec 2023
Response from Front Desk on 3 Jan 2024
Thank you for such positive feedback, looking forward to seeing you again in the future!

8/10 Good

Gregory

Liked: Cleanliness, staff & service
we need more towels price could be better
Stayed 1 night in Dec 2023
Response from Front Desk on 3 Jan 2024
Thank you for your feedback, we appreciate your business!

10/10 Excellent

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to travel to NY. The first night we stayed the people next to us were screaming/arguing from 2am-5am. Kicking & banging on doors. It was really unacceptable…..not staff fault as they tried to control it.
Stayed 2 nights in Dec 2023
Response from Front Desk on 4 Jan 2024
Thank you for your feedback, we appreciate your business! I am truly sorry about any inconvenience from the other guest.

6/10 Okay

Aadityan

Was good
Stayed 1 night in Dec 2023
Response from Front Desk on 3 Jan 2024
Thank you for your feedback, we appreciate your business!

10/10 Excellent

Jianbo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 4 Jan 2024
Thank you for taking the time to complete our online survey, thank you for a perfect 10!

10/10 Excellent

Taylor

Stayed 1 night in Dec 2023
Response from Front Desk on 20 Mar 2024
Thank you for your feedback, we appreciate your business!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 3 Jan 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 Excellent

Dilpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For one night - great stay! Very clean! Staff was great
Stayed 1 night in Dec 2023
Response from Front Desk on 3 Jan 2024
We would like to thank you for taking the time to complete our online survey with such positive feedback!

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 2 nights in Dec 2023
Response from Front Desk on 3 Jan 2024
We would like to thank you for taking the time to complete our online survey with such positive feedback!

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 4 Jan 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was listed as a suite. It was a regular room with King bed and a small balcony. Nice location. Staff were great. Could use an elevator on other end of building
Stayed 6 nights in Nov 2023
Response from Front Desk on 29 Nov 2023
Thank you for choosing the Comfort Inn, feedback from our loyal guest is very important to us and your input helps us in our efforts to providing excellent service.