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"This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated! "

"Nice size room, comfy bed. Friendly staff."

"Room was clean. All amenities provided and bonus is kids loved the swimming pool and spa. Great location and friendly staff. We will be back"

"Very comfortable, had all we needed."

"Outstanding through out"

"Such lovely staff. Real friendly. I had gotten there just after 11a as the winery I wanted to go to was closed and they had just finished my room and let me in. So I changed into my bikini and went for a scenic drive with 2 short hikes and swim. The place is well situated and the bed linen is super comfy. This was my favourite day on this trip so far. Gisborne has so much to offer. "

"Staff were so lovely and inviting. They couldnt have done more to be accomodating. Very very clean and nicely decorated. Highly recommended."