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"Kind staff and comfortable room. "

"The Ruby is my favourite place to stay in Spokane. Although it can be a little noisy in the heart of the entertainment district, the Ruby has everything I need for a city stay. Parking is amazing and breakfast at Rosie’s is just what I like. Love the location, walking distance to everything."

"Very friendly, helpful staff. Breakfast was great in bright, clean dining area. Loved the iced lemon water and popcorn! Only downside was that there was no outdoor space to sit and enjoy the beautiful weather."

"Hotel is great. Unfortunately it's not in the best area. It's not the fault of the property. But that hindered my experience. I was warmed not to be out to much or at night. "

"Our room smelled so bad that my husband started gagging uncontrollably. We had to sleep with the window open because of the smell which then resulted in the room temperature being uncomfortable. There was damage to a lot of the lamps, etc. It was a really bad experience and we would never stay here again."

"Conveniently located. Front desk always helpful. The VIP bottle of wine was actually good which is not always the case. Breakfast is good but not fast. Hotel offers a discount at the restaurant which is nice. Repeat visit here and always solid and reliable."