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"Breakfast"

"There was a glass of white wine in our room from the prior guest, which had not been removed by housekeeping. We tried to valet park, but they told us to park ourselves and come back later and bring us there car if we wanted to valet. Why would anyone park themselves and then bring the car back later to pay them $32.00 for the service? The property is nice. The rooms are fine. It was a busy Saturday. Some of the staff seemed confused and flustered. We ordered some wine at the rooftop bar. I gave my credit card to one bar tender, and the one who delivered our glasses of wine five minutes later asked me how I intended to pay. I explained her colleague had already taken my card. It then became an experience while they figured out who had my card. "

"Our room was clean although it could use some updates. Our staff was extremely friendly and helpful. This was just a quick trip to Memphis for concert. The deck was not open which was sad because we would like to observed from there. Easy to get to all shopping areas. "

"Great "

"2 hours to get our room after 4 pm check in time"

"Everything was wonderful "

"airport shuttle great"

"The room and location has a great aesthetic and very friendly staff. The only issue we had was the shower head didn’t stay up and the clog for the bathtub did not work. Otherwise everything was great"

"There was only 1 working elevator for the rather large hotel. We were on the 9th floor so it was quite a pain. The keycard system on your phone is a great idea, but ours was very tricky to unlock the door. It took 5-6-7 times to get it scan correctly. "