Search Family-Friendly Hotels in East Syracuse

"Best hotel mattress I've sleep in on years. "

"Beautiful hotel design with spacious rooms and outstanding buffet breakfast. Great for meetings."

"The breakfast was great. Loved the eggs! The staff was so friendly!"

"The in room whirl pool was dirty. We did not use it. The pool down stairs had A LOT of hair and scum floating in the water. The pool was cold and the hot tub was not hot. The fridge in the room froze all of our stuff. Including our fresh veggies and fruit. The WiFi was spotty. I don’t think we will choose this property again. "

"When we checked into the room late at night night, we noticed the room was dirty. Garbage unchanged, dust and dirt in the sinks the top and on the floor. We were too tired to change rooms so we requested a late checkout instead. When it was time to check out, I half an hour before checkout time they called us and notified us that we couldn’t get a late checkout due to the hotel being booked solid. We checked Expedia and noticed that they still had plenty of room; so they lied to us. We’ve asked to speak to manager, and he refused to talk to us and stated that we could not get a late checkout. We did not appreciate it the treatment we got from staff and we will not recommend this place to anyone."

"Toilet leaked and tub wouldn’t drain . The couple in the other room next to us was loud so we asked to be moved after they were told twice to quiet down . Bed was comfortable and room was very clean . Great location . Staff was very friendly. "

"No absolutely not they had people watching building checling cars"

"The bathtub didn't have and slip resistant mat and I slipped while getting in and out of the tub. I let the front desk know. Also, the toilet didn't work on our last day so we had to use the restrooms in the lobby. I was told there was no one available on Sunday to fix it. "

"The hotel and staff was fantastic. "