Search Historic Hotels in East Coast and Midlands

"Staff was friendly and accommodating. We arrived at 6:00am and check in was supposed to be 4:00pm. They held our bags for us while we waiting for the room to be ready, and let us in a couple hours sooner. The room was clean, and we got it cleaned several times during our stay with no issues. It was in great walking distance to the busy hotspot streets, and plenty of bus stops/trams/trains to go further. "

"Check-in = horrible - we did not feel "welcome" at all. Room - overall, very good - a coupe of issues - but nothing major - just disappointing issues for a 4-star hotel. Bar food - not great - was not hot enough - felt very "rushed". Check-out - whilst not as bad as check-in - it was still not great. 1 big shock - hotel charges €15 for parking over-night. I find that unacceptable for a 4 star hotel that is effectively in the middle of a field. Overall feeling/comment on stay: It was abundantly clear from our stay that the hotel was being run as a conveyor belt hotel – i.e.: get them in, get them out and do the least amount as possible as we can – but still over-charge them for everything. Grant it – at the end of the day – it’s an “airport hotel” – and those sort of hotels have now made it very clear that service is going to be sub-standard. But my issue here was that it was a four star hotel – so immediately, and rightly, my expectations are set at four star level. But when all you experience is 3-star service – then it just ruins the stay. Would I recommend it – yes and no. If all you need is a 1 night base by the airport – then fine (provided the price is right) – but if you are looking to stay longer and are going away as a couple/romantic getaway – then avoid it – you’ll be bitterly disappointed."

"Good central location. Staff were very friendly."

"Great overnight stop close to Terminal 2"

"Great staff and great location! "

"Rooms were so much better this time big rooms. ice and clean Only downside is the hotel is very cold great location to everything hotel staff so helpful and friendly "

"Clean and comfortable room and bathroom. The lounge area isn’t great and no snacks available outside the restaurant. Not even a pack of peanuts. Only one person behind the bar who has to serve customers as well as collect glasses and clean tables so something suffers if the place has a few customers. "

"The room and entire hotel were clean and beautiful! The staff was absolutely superb. We ate some appetizers the night we arrived and coffee with scones the next morning. Honestly, due the the amazing staff we stayed on property for breakfast/scones and coffee as opposed to going out for it. 10/10 would stay again and HIGHLY RECOMMEND "

"Fantastic location Everything within walking distance or bus Love that I could open the window, no refrigerator in the room but there is a safe Everything was so clean. But one thing to perhaps update would be the shower curtain, it looked clean just a slight musty scent"