Search Hotels Near East Cliff And Warren Country Park, Folkestone

"Overall, this hotel was nice. However, the build was undergoing outside refurbishment and had scaffolding around the outside, included hotel room windows, which impeded our view. We were also told upon arrival that the elevator was out of service and would be repaired promptly. 4 days later it was still out of service. We were given 3rd floor rooms (for 4 senior citizens). Managing the stairs multiple times a day was not what we expected. There was also a billing issue, which is still unresolved."

"Staff friendly and helpful. Breakfast was continental but good selection and plenty of. Stayed in premium double room, which was clean but nothing was premium unfortunately. Flat pillows need throwing, bed you can feel the springs, furniture handles falling off when opening draws, shower towel rails broken, shower had no pressure just trickling out and running down the head. Furniture needs updating or fixing."

"The hotel is in a good location, on the outside it looks a little run down, but inside is recently refurbished and stylish. The rooms are spacious with a lovely sea view, although rooms are not updated, it's decent and the wifi and tv has many good options. Check in and out is smooth so overall, excellent value 🙂"

"The breakfast was good. I only found out as I left that as I had paid for the breakfast I could have had a free choice from the breakfast menu. It was disappointing not to be told this by staff. The water in the bedroom fridge was not replenished during my stay which I thought was very poor. Only basic PG Tips and Green Tea in room . No Earl Grey. Poor in comparison to the range of coffee . I don’t drink coffee. The restaurant is lovely in the evening but service slow. "

"Having seen other reviews, we were pleasantly surprised to see that whilst the main areas of the hotel look a little outdated and in need of renovation, our room was clean and we were given a sea-view room. However, the toilet did not flush at all and the shower did not work; we only discovered this as we were getting ready for check out. There also appeared to be a potential asbestos risk with the flaking textured coating on the ceiling of the wardrobe with cracks in the ceiling and dust and debris on the shelf."

"Excellent huge room, great staff and lovely location"

"We had a lovely stay for one night, it is the perfect location, making it easy to walk everywhere. We had everything we needed. We had a sea view, but unfortunately, it was covered with scaffolding, which was disappointing! The breakfast was really nice, and you had plenty of choices to pick from. "

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."

"Well located but basic hotel. Some things such as pillows need a refresh."