4/10 Poor
Parkash
28 May 2024
I was looking forward to a holiday in Croatia with my family and had booked to stay in this hotel for part of my trip. Unfortunately 2 days before we were due to fly out, one of my family were taken ill and admitted to hospital. I had expected that the hotel manager might look upon my request for a refund with compassion and sensitivity. I was very disappointed to hear back from management that the policy is no refunds.
Parkash
Stayed 3 nights in May 2024