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Reviews of Backpackers Citi Hostel

2 out of 5
Backpackers Citi Hostel
61/ 62 Lower Gardiner Street, Dublin, Dublin

Reviews

5.4
Rating 10 - Excellent. 11 out of 154 reviews" "
Rating 8 - Good. 27 out of 154 reviews" "
Rating 6 - Okay. 49 out of 154 reviews" "
Rating 4 - Poor. 37 out of 154 reviews" "
Rating 2 - Terrible. 30 out of 154 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Dawid

Disliked: Room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom is very small and tight. Bed is okay .TV not working at all
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subpar stay, good location
Good location. Front desk worker was rude and unhelpful on arrival. Room was very dusty and bed was uncomfortable . Wifi only works in lobby . Located on very noisy street.
Stayed 2 nights in Oct 2019

4/10 Poor

Amber, Orlando

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
You have to turn your key in when you leave the property, even just to leave for dinner and come right back. Wifi signal only works in the common area.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Lukasz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just n city centre, close to everywhere
Stayed 1 night in Sep 2019

10/10 Excellent

Vesa

Liked: Staff & service
I'll be back
It was nice. Exactly what i expected to have.
Stayed 10 nights in Jun 2019

4/10 Poor

gord, Canada

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Check in was bad. A temporary person was at the reception desk and we waited for about 15 minutes, then went down the street to a sister property to eventually check in. Washrooom space was too limited. Internet was not great. No service in the group room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Daniel

Very expensive for what it offers, however, Dublin accommodations are in general super expensive. Staff is helpful and there's a room where you could leave your luggage until check-in time. A bit too noisy due to proximity of DART railway tracks. Centrally located with easy access to Busaras (long-distance buses), streetcar, local buses and DART train. Also a short walk from Temple Bar, museums and churches across Liffey River. Talbot St is nearby, with several grocery stores, gift stores and just about any other business one could think of.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness of the people in charge, hostel very closed to downtown
Stayed 1 night in May 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The light in the bathroom was flashing the entire time. We had to shower in the dark. Told the front desk and they didn't do anything about it.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Hector, Silver Spring, MD

Liked: Cleanliness
Disliked: Amenities
Good location, close to public transportation, attractions, restaurants. Because of the date I paid a lot of money for a private room with bathroom, room was clean and spacious; however, no shower gel/shampoo was provided.
Stayed 1 night in Dec 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lady at the desk
There was a lovely lady at the desk, with brown/black hair - never got her name! But she was so lovely and eager to please. The place is in a great location, and we enjoyed our stay very much. They also have a held luggage facility which was so useful!
Stayed 2 nights in Sep 2018

8/10 Good

laura, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very easy to walk to everything or close to transport. We had a private room and bathroom, good size room, comfortable and bathroom was fine.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel yet
There is only WiFi in common areas, doors slam, bathrooms are dirty, price does not equal value. It’s about 15 min walk to center.
Stayed 3 nights in Jun 2018

8/10 Good

ron

Liked: Cleanliness, staff & service, room comfort
Good
The hostel is really nice, we stayed there for 2 nights in a room with private shower and it was great. They didn't change towels during our stay but when we asked for clean one we got it. The only 2 disadvantages are the wifi-no wifi inside the rooms!! It's written of course but still it's not convenient. And another thing- the windows don't avoid the noise from the outside! The location is great, but because it's in the center of the city it's really noisy. For the price- it's worth it.
Stayed 2 nights in Jun 2018

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location very clean although a bit noisy. Staff fantastic and helpful.
Stayed 2 nights in Jun 2018

8/10 Good

Sarah

Liked: Staff & service
Disliked: Room comfort
Good little hotel
We had an overall good stay here. The staff were really nice and helpful, the other guests were all pleasant . The only minus was the beds were like rock, no give in them at all. After 2 nights we were aching all over.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train track right next to hostel, paper thin walls could hear every word being said upstairs/next door, over heard man at reception saying inappropriate things about us (young girls), one toilet cubicle, no keys to access room just a 3 digit code to get in which is probably the same for every room, bugs flying around
Stayed 1 night in May 2018

4/10 Poor

Vinicius, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very impolite. Doesn't know how to threat the customer. I politely asked them to check because the lock was not working and they told me that I should get back and try again. I did it and returned to them saying that it still didn't work. They complained and said that it was sad that they had to stop what they were doing to check the lock. I didn't answer to avoid more serious problems. The room is very old and doesn't have too much comfort. The matrices are not comfortable and they don't have a safe place to store valuable stuff. They say you should drop with them at the reception but after the bad first impression I preferred to keep it with me. I will never get back to this place and will never recommend it to anyone.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay again.
Dirty, needs to be repainted as there were cracks and water stains on the walls and ceilings. Very loud at night with the train and people being loud in the courtyard very late. For what we paid I was expecting more.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to get a key from the desk in order to use the restroom. To make it worse, in the morning, only one of the bathrooms was working for the entire hostel (3+ floors)

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Belfast

Liked: Cleanliness, staff & service, room comfort
Great hostel close to city
This is a great cheap hostel close to the city and also to travel centres - Dublin Connolly train station and the bus centre.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A whole three toilets in the entire place
Stayed there two nights. Workers were pleasant but cut my finger on a sharp edge on the under part of the stair banister and there was a whole 3 working toilets in the entire place...not just bathrooms. Hard to image a better place isn't available somewhere in the city.
Stayed 2 nights in Mar 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Gabriella, england

Liked: Cleanliness, staff & service
Last minute
I had not expected Dublin to be so expensive. Bag packing hotel did sound dreadful but it was cheapest option (I am getting old and difficult you see). Anyway I was nicely surprised by community spirit and vibrancy of the place. It is not a 5 stars but my room and shower room were clean and quite nicely decorated. The staff was smiley and helpful. The kitchen/dining/sitting area was lots of young people from around the world making acquaintances. But most importantly it was close from everything.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Close to everything. Average quality at best. Bathrooms didn't have any thing to dry your hands with. Wifi was almost nonexistent at best. Needed it to search for future destinations.
Stayed 2 nights in Sep 2017

6/10 Okay

Charley, Canada

Liked: Staff & service
GOOD VALUE FOR MONEY
this was our first hostel of our trip. it was nice and the staff was friendly. we were a little disappointed that there were no lockers in the room, but the staff offered to hold any valuables behind the front desk. could have been more washrooms, a lot of people had to share only a couple.. which meant some waiting around. otherwise good location and good for value of money.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Disliked: Cleanliness
Great location, poor cleanliness.
Parking is not on-site. Parking is a Q-Park located 2 mins drive / 5 mins walk away. A free parking voucher worth €10 was given. Kitchen facilities were good. Cleanliness was poor to fair. Great location, very close to city centre. 24h reception.
Stayed 1 night in Jul 2017

6/10 Okay

Jonny, Toronto, ON Canada

Liked: Cleanliness, staff & service
A Comfortable Hostel Close to Major Attractions
We booked Citi Backpackers Hostel because we were having trouble finding a quad room in Dublin for a reasonable price. We are all in our early 40s and hadn't stayed in a Hostel in years. I could go on about the things Citi Backpackes isn't -- or what they could do better -- but instead I'll focus on the positives: - The rooms were clean (we booked a second room for 2 other guests staying one night) - The shower pressure and water temperature were good - The building is U-shaped with a courtyard in the middle to meet & mingle - The Hostel is a 2 minute walk from buses to and from the airport - The Hostel is a 15-20 minute walk from Trinity College, Temple Bar & Grafton Street - The beds were comfortable - The staff is friendly and has character. Fun to talk to and very accommodating - They offered late checkout (noon) and bag storage at no extra cost If you are looking for a budget place to stay in Dublin and are willing to overlook some comforts (some things we saw made us shake our head and smile but we never felt uncomfortable or disappointed) then Citi Backpackers is a great option for you.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hostel
Know that males and females share rooms.
Stayed 1 night in Jul 2017

6/10 Okay

Ryan

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Having read some of the reviews, I was not expecting much, but I was pleasantly surprised at how good it was. We were going to a gig, so stated one night. We stayed in a triple room, which had a double bed and two bunk beds. Could easily sleep four in the room. The room/bathroom were clean. Local area was okay; only a 10 minute walk to the main pub/food area, and the airport bus stopped outside the front of the hotel. Wifi was poor, but it always is in these places. We didn't spend enough time in the place for that to matter. For 80 euros it was very good.

4/10 Poor

smileattwilight, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not return.
The location is great! However, the room was not clean. We found a needle in the room, we were also told thy when we left the building we were not able to take the key with us and that we had to leave it in the reception area, I don't know if this is a common policy other places but I have never been asked this before and it made me feel uneasy about leaving the accommodation.

10/10 Excellent

Hazel, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends and I stayed in a Quad Room. It wasn't very quiet as we could hear people from next door talking but it wasn't really a big issue. The room was clean and comfortable, bathroom was clean too. Location was ideal as well and we generally had a great stay.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Staff very helpful. Great location. Had a lovely time.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely room for the price, friendly and helpful staff

2/10 Terrible

taraustralis, dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Screwed me
I paid for accomodation for one night and with only 3 days noice after booking over a week before my stay, I get a mass email with EVERYONE's email address stating that they canceled my accomodation due to over booking Sorry last time I checked it wasn't my fault. They didn't help me find new accomodation either - seriously poor form guys.... be glad I didn't name and shame on social media.

8/10 Good

ka, tokyo

Nice kitchen
That's a typical hostel. There are some 8-ish people's room, a women room, nice kitchen, Lady's shower room. Most staff is from Europe. The good location, not dirty, I would say the hostel was very good competed with others which I stayed in Italy, Vienna, and reasonable.

2/10 Terrible

Pedro, Bristol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
Terrible staff. Room was super dusty. Last day and we didn't have water to shower because there wasn't enough pressure to supply the entire hostel. When we did have water it either was super hot or super cold. Common areas were filthy.

4/10 Poor

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel to avoid if possible
I wasn't sure to believe the reviews or not, but now I know. The hostel is not clean at all (kitchen, floors, toilets, showers...), I'm not sure the staff is really involved to improve this place... Also you can forget Wifi, it's only working on the ground floor, if it's working of course... I left the hostel after my first night, I will definitely not going back there.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lava toon fine cleanliness and comfort very poor
1 key between 4. No showers Saturday early evening and Sunday morning and afternoon. Half the staff were fine

6/10 Okay

Adam

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over charged for the condition of the room
The Wi-Fi didn't work even after our reporting to the reception

8/10 Good

Neil, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel in heart of Dublin
Great staff, central location, was better than expected for the price all 8 of party was very happy

4/10 Poor

Asia

Disliked: Cleanliness, property conditions & facilities, room comfort