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The Winnock Hotel, Sure Hotel Collection by Best Western

3.0 star property
Step into a world of history and comfort by the cozy lobby fireplace or amidst lush gardens. Discover why this hotel is perfect for your getaway.

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Immerse yourself in The Winnock Hotel's historic charm, where a warm fireplace and 2 bars await. Relax on the garden terrace or indulge in local cuisine at Merlin restaurant, with breakfast to dinner options. With free WiFi and self parking, plus helpful multilingual staff and dry cleaning services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
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About this property

The Winnock Hotel, Sure Hotel Collection by Best Western

  • Hotel near Loch Lomond and The Trossachs National Park
  • Consider a stay at The Winnock Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden and dry cleaning/laundry services. The on-site local cuisine restaurant, Merlin, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a fireplace in reception and 2 bars.
  • Additional perks include:
    • Free self-parking
    • Tour/ticket information, free newspapers and multilingual staff
    • Smoke-free property, concierge services and a front desk safe
  • Room features
  • All 73 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces, as well as amenities such as free WiFi and safes.
  • Extra amenities include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with baths or showers and free toiletries
    • TVs with satellite channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 15.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is The Winnock Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Winnock Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Winnock Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Winnock Hotel, Sure Hotel Collection by Best Western?

Checkout is at 10 AM.

Where is The Winnock Hotel, Sure Hotel Collection by Best Western located?

Situated in the historical district, this hotel is steps from Rob Roy Way - South and 2.4 mi (3.9 km) from Loch Lomond and The Trossachs National Park. Drymen War Memorial is just steps away.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 192 reviews
Rating 8 - Good. 94 out of 192 reviews
Rating 6 - Okay. 36 out of 192 reviews
Rating 4 - Poor. 9 out of 192 reviews
Rating 2 - Terrible. 3 out of 192 reviews

Reviews

Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food - clean, tidy, welcoming
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed 2 nights at the Winnoch. Ideal base for touring around Loch Lomond area. Food very good and all staff very helpful. Room very comfortable. Only one criticism, WiFi very poor.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Stephen

Liked: Room comfort

Nice setting

One night stop over, food good but breakfast time was a bit hap hazard as we couldn't use restaurant due to over crowding. The building and surrounding area were very pleasing on the eye.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

RICHARD

Liked: Staff & service
Disliked: Cleanliness
Staff very friendly. Room was tired. Clean linen but dusty in areas of the room.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staffs are very friendly Clean and good size of room
Stayed 1 night in Jul 2021
Verified

6/10 Okay

John

Liked: Cleanliness, room comfort

Let down by soundproofing

Room was decent: good size, clean and reasonably comfortable bed. Bathroom was fine: but some of the grout on shower tiles gone black. Shower pressure good but one of those showers that only comes to head height so you have to bend down to wash your hair. My major issue was the extractor / aircon noise. I think I was above the kitchen and it droned loudly until 10.30pm. Coupled with neighbouring rooms leaving their bathroom light / extractor on, it was really annoying. You can also hear conversations in neighbouring rooms. Didn't get peace until about 11.30pm. So it's not ideal if you want to get up early and go walking... But the breakfast was great. Didn't get to try the food in the evening.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Should have been better

Room and facilities were tired. Fire proof door to room was badly fitted, drawers to cupboards were broken bed springs were felt when sleeping. Tap in bathroom gave hot water whichever way it was turned. Staff were all pleasant and helpful. Food in evening 2/5. Overall hotel was tired, felt like the management needed to sort building and systems out.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very welcoming. Room was clean and comfortable. Food was a high quality. Overall we enjoyed our stay
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean staff friendly
Stayed 1 night in May 2021
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel and staff

Another excellent stay at Winnock fabulous a-tentative staff and such an enjoyable expierance Food and drinks were great hotel plus room was high standard exceptionally clean which all made for such an enjoyable stay
Stayed 1 night in May 2021
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Winnock is a nice hotel with friendly staff and good food - would stay again
Stayed 1 night in Oct 2020
Verified

8/10 Good

frank

Liked: Staff & service
Disliked: Room comfort

einfacher Standard Für eine Nacht ausreichend

Schöne Lage in kleiner Ortschaft am Loch Lomond mit einigen Restaurants in Gangabstand weniger als 1 Minute. Das Personal ist freundlich das Frühstück gut nur unser Zimmer war sehr eng super laut zur Straße hin mit einfach Verglasung. Dazu war der Teppich super dreckig.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff. Breakfast was good
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good village hotel.

Stayed for a night with family, the overall experience was good. Check-in was quick, staff were helpful. The room was clean and spacious. Dinner and breakfast were very good as well. The room was a long walk from the car park which was a negative, we had to carry the suitcases and climb the steps as there is not lift.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Yeshiagen

Liked: Cleanliness, property conditions & facilities

comfortable bed and good food, terrible shower

The hotel was well situated near Loch Lomond. Staff where friendly and food was really good at the restaurant. Service was poor in terms of getting food on time and getting the right order, however this is understandable considering the COVID-19 situation. The shower was terrible with almost no pressure. All in all good start and clean
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was perfect. Food was cold, both meals. Cutlery brought out 10 minutes after food, felt forgotten about during meal times, waited 30 minutes for drinks. Waited 45 minutes for breakfast, rude staff. Would not stay again. Would not recommend eating here.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem with the shower in our room and were upgraded to a superior room. Have stayed several times before and have staff always friendly and polite. The hotel is good value for money in a lovely location.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Hotel with character

First hotel of our trip and first hotel we visited during covid restrictions. Reassured by the cleanliness, plenty of sanitizer available to use. Room clean and comfortable. This is an old hotel, first part built in the 18 century so the rooms are not large, also sound proofing of the rooms is not as good as modern hotels but you have to expect this from a hotel like this. Dinner was from a restricted menu but could not be faulted and the traditional Scottish breakfast set us up for the rest of the day. Village was nice for a short walk around. We would stay again if returning to the same area.
Stayed 1 night in Aug 2020
Verified

8/10 Good

AlastairBuchan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a old property but we'll appetite for tourists very friendly staff
Stayed 5 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and i realy enjoyed my stay bed was realy comfy and staff was realy nice to talk to i would recommend this hotel and stay here again
Stayed 2 nights in Aug 2020
Verified

8/10 Good

RaymondMallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and courteous made us feel very welcome We benefitted from their local knowledge
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Un séjour horrible

La chambre était bruyante, la cheminée de la cuisine donnait sur les fenêtres de notre chambre, le chauffage était impossible à régler, il faisait donc une chaleur horrible. Quand au petit-déjeuner, 20 minutes d’attente pour le petit-déjeuner et autant d’attente avant qu’on vienne prendre notre commande.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, bad breakfast experience

The hotel itself is lovely and clean. We have ordered breakfast and that was bad - only 2 people serving, forgetting what was ordered and taking forever to bring it.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Brian

Liked: Cleanliness

Ok for a short break

Hotel room is fresh and good condition. Some communal areas need bit refreshed up as bit dated. Staff were helpful. Not bad for short break in Drymen.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilling

At these difficult times the steps the staff took to ensure our overall safety was excellent, this didnt effect the service all staff provided.
Stayed 1 night in Jul 2020