Airport Hotels, Douglas - Charles (DOM)

"I would suggest that they upgrade to elevators. Walkin up those small steps /stairs with your luggage was inconvenient. The locks on the door were outdated and hard to open. But it seems safe. Clean room, comfy bed and fresh towels was available. The hotel room was just like in the picture ."

"The stunning view "

"the property is nothing like the pictures. it was very unkept and smelt really moldy. Even the restroom at the reception area was below par for a hotel. To get the rooms, the tiles in the hall are very slippery and sunked in ...be careful when walking down the steps as well. In our room the toilet and the jacuzzi were not working. It was so bad i had to go all the way back to reception to request a room change.The second room smelt really moldy, we tried to air it out but here's where it went wrong. The reception stated that the security guard will bring us a fan to air out the new room, but on whatsapp she stated that i needed to come and collect ....its a good distance from the room. i was turned off by the atmosphere and lack of concern by the staff. I went to check out the same day (this was less than an hour after checking in) and the reception did not even have the courtesy to check me out and said that i should leave to the key with the grounds man. As we were loading the car i could hear the staff mockingly shouting "BYE!" i was really hurt. The pool was so dirty and unkept. I have reached out to Expedia for a refund and i am still unable to get any satisfaction from this ordeal. I DO NOT RECOMMEND ANYONE TO STAY HERE ESPECIAL BECAUSE OF THE MOLDY SMELL, BROKEN FACILITIES AND EXTREMELY UNHOSPITABLE STAFF. I DID NOT STICK AROUND FOR THE WORST "

"The views from the property were breathtaking "

"Staff very friendly "

"Excellent stay: rooms are clean and comfortable. A/C worked great, shower was awesome and surrounding views are beautiful. Great restaurants in town as well as small grocery store and ATM. Property manager was polite, courteous and helpful (he met us at the property). He had the hottub waiting for us nice and hot!"

"Amber and Sean's properties are very nice and they are thoughtful and gracious hosts. The gin distillery is fun and the setting is perfect for small groups or families "

"We stayed one night as it was close to the airport and we knew we’d be arriving in the dark. The hostess and her family were so lovely and welcoming. We arrived later than expected and though we had not reserved a dinner meal the hostess graciously made us some sandwiches. The breakfast was delicious. We would stay here again in a heart beat. This place is a gem."

"This is in an idyllic forest setting. The staff are friendly and helpful. Breakfast is fun and tasty. There is parking outside and across the road. WiFi is great. It's the opposite of quiet but the noises are rainforest sounds and cattle, which is restful in a different way. The rooms are pretty basic and a little tired but have everything you need. It's convenient for the airport and river but there is no hiking near to the property. "