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"Very clean rooms, quiet, food was ok"

"I would like to give them a better overall review, as they do seem to be trying. The problem was the smell as you walked into the room was extremely musty. It was clean, but that smell hit you every time you walked in. They have a decent breakfast, and I think they really are trying. It just needs a little more than it’s currently offering to get a five star rating for the value it offers."

"Plenty of parking, very well lit up for night time outings. Room was clean, no blow dryer in room. Breakfast was food. If you are on the first floor there is still a problem with a loud whistling noise everyti.e the outsode doors are opened. We stayes back in Nov. 2025 and the problem existed then also. Almost 5 months and it waant fixed. Staff was excellent, verypolite and helpful. Overall we will continue to stay there when in Mt. Vernon."

"Clean rooms staff and owners are great every time i stay there they remember me the air works and plenty of lights in the parking lot "

"yes"

"Everything was nice including having a designated pet area including bags (I always bring my own too but not everyone does). Only complaint is the very strong fragrance in the common areas."

"This was a really nice property. The room we had was super spacious and the updates were nice. Newer vinyl flooring was great instead of gross old carpet. I have not stayed in a Best Western Plus and this makes me consider staying again in the future,"

"Room was clean staff was accommodating "

"The room was in poor condition. Lots of gunk on the furniture and walls. The tub was really dirty. Spooge in the corners. This place needs some serious work. It is pet friendly but another guest let their dogs bark until 12:46 am and up again and barking at 6:40 am. We got very little sleep. Never again at this place. I complained about the dogs to the staff in the morning and they were very understanding. However, that doesn’t make our stay any better."