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"Everything was lovely "

"The only thing that would have made the experience complete would be a fridge in the classic room. We found the absence of this strange for a 4 star venue, but did not spoil the overall stay. "

"We usually stay the night before our travels from Norwich airport. The hotel is walking distance from the airport . This time we did have an issue with our room. However this was quick;y sorted out by Nikki, she was extremely helpful, very professional and wished for our stay to be a happy one. Thank you Nikki. We did have our evening meal in the restaurant. It is so nice to have a relaxing time before travelling the next day."

"The Maid's Head Hotel is well located in the city centre. All the staff I spoke with were very attentive, friendly, and helpful. My room was decorated well and clean, with modern amenities and extras like a minifridge and bottled water. Wifi was strong. The water pressure is good with plenty of hot water. I didn't originally book breakfast at the hotel, but the next morning I decided to eat at the hotel and I am glad I did. There were plenty of options for a hot breakfast, as well as, fresh fruit, yoghurt, cereal, and pasteries for a reasonable price. "

"Central / clean / reception and restaurant area was compact and beautiful "

"Really friendly and helpful staff throughout from reception, to the restaurant and the spa. A lovely hotel for a relaxing break."

"For some reason, we were upgraded from a standard double to a suite with a four poster bed which was a lovely surprise. The rooms are not serviced if your stay is 3 nights or less but you can place rubbish, used towels and toiletries outside your door and they will be removed and replaced. There was a large choice at breakfast including pastries, toast, cereal and cooked items all served buffet style so something for everyone. We went out each day and evening so did not have lunch or evening meal at the hotel. All of the staff we encountered were friendly and helpful and it was lovely to see the rabbits outside the window each morning and running around the grounds throughout the day. We've stayed here before and are planning to come back and bring the dog next time."

"All good! Second stay here. "

"Unfortunately the swimming pool was out of action . The receptionist was very helpful ( the young Scottish lady )"