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Stayed for a week and we absolutely loved it! The hotel has great historical significance and maintains a lot of its OG character and charm. The service was excellent and personal. We also had English breakfast which we thoroughly enjoyed.
Pepa
Stayed 6 nights in Dec 2023
6/10 Okay
John
Travelled with partner
30 Nov 2023
Liked: Cleanliness
Lovely looking property from the outside unfortunately the inside is in need of some TLC. We had booked and paid for two nights but checked out after one night.its a shame with the right experienced staff and some money spent on the place could be fantastic venue.
John
Stayed 2 nights in Nov 2023
2/10 Terrible
Julson
20 Nov 2023
Julson
Stayed 1 night in Aug 2023
10/10 Excellent
william
17 Oct 2023
Liked: Cleanliness, staff & service
Literally old England.
Hotel built in 1655. So floors uneven, everything a little wonky, massive iron key to room, food not at all good, staff sweet, it’s near my family too I’ve stayed here a few times.
william
Stayed 2 nights in Sep 2023
10/10 Excellent
Andrew
8 Oct 2023
Andrew
Stayed 1 night in Oct 2023
6/10 Okay
Julie
29 Sept 2023
Liked: Cleanliness, staff & service, room comfort
A few improvements needed.
Service was great and very friendly. Breakfast was excellent. Few little issues - TV did not work and our window had been left open which would have been ok except for the fact that the staff had their smoking break outside under the window so our room had a really awful smell of smoke which was so bad that it was still there the next day and did spoil sleeping in the room. Shower needed a curtain as couldn't help soak the floor as one not in place. Room 8.
Our stay was in the coach house, not the main hotel. Conversations, television sounds and snores from adjacent rooms were overly intrusive, and general maintenance poor. The hotel overall was acceptable but I would not be staying in the annexe again!
Paul
Stayed 1 night in Sep 2023
6/10 Okay
Elaine
29 Aug 2023
Liked: Staff & service
Room carpet was dirty and stained and overall room not very clean. No net curtain on a ground floor room so was overlooked.
Staff were very friendly and helpful.
Old rooms, shower hardly worked and rationed breakfast
Miss S
Stayed 1 night in Jun 2023
6/10 Okay
Christopher
Business traveller
10 Jun 2023
Disliked: Property conditions & facilities
Beautiful hotel let down by the staff
Staff were not great! When I arrived at 20:30 they had already closed the kitchen. fortunately a pub close to the hotel had a completely different attitude and turned his oven back on so that he could cook me some food
I had to listen to a heated argument between two members of staff during breakfast with plenty of swearing!
The room was in need of modernisation
The hotel has great potential as it is a beautiful building but they need the right staff who understand hospitality
The hotel dates back to 1655 and is beautiful! The food is excellent and the converted stables that i stayed in were very nice and old.
Breakfast is no earlier than 7:30am which is fine.
Under new management, just finding their feet, but so welcoming & very helpful my room was warm, welcoming & well stocked outside weather was -5 but room was warm & cosy. Great menu & bar will certainly use again
Suburb
Rooms excellent and beds very comfy (didn't won't to get up for work)
Friendly staff
Friendly cat
Food the best I've tasted in Diss, cooked to perfection & not over priced
Good range of drinks @ very reasonable prices
Overall we would most defiantly stay here again if they let us
Beautiful grounds. Beautiful room. Bed wasn’t very comfortable & I didn’t fancy the menu either. But overall I did really like the hotel and the hotel room.
Staff were friendly and helpful. The room was clean and quiet.
The evening meal and breakfast were both very good.
My only criticism was that the mattress was starting to sag in the middle which meant my sleep was a bit less sound than it might have been.
Stephen
Stayed 1 night in Apr 2022
10/10 Excellent
Gordon Harrington
10 Apr 2022
Gordon Harrington
Stayed 1 night in Apr 2022
2/10 Terrible
James
Business traveller, Travelled with partner
16 Mar 2022
Liked: Cleanliness
The worst night sleep possible. Cheap bed linen and cheap uncomfortable mattress. Never again
Lovely aged cosy place to rest your head with great parking.
Verified traveller
Stayed 1 night in Jul 2021
8/10 Good
Matthew
20 Feb 2021
Matthew
Stayed 2 nights in Feb 2021
10/10 Excellent
Marilyn
20 Dec 2020
Liked: Staff & service
Marilyn
Stayed 2 nights in Dec 2020
6/10 Okay
Leigh
Business traveller
31 Oct 2020
Liked: Room comfort
Disliked: Cleanliness
Expected more
Overall the stay was ok. Although the room wasn't the cleanest I've stayed in with stains on the bed and hairs in the bathroom. TV was way too small for the size of the room and the shower just trickles which was probably the most disappointing part. The bed however was very comfortable. It's also worth noting that the doors are locked at night and you have to ring wake someone up anytime after 11 if I'd of known this beforehand I wouldn't of stayed as I struggled to get back in after I'd finished working that evening. Highly frustrating.