Airport Hotels, Detroit Metropolitan Wayne County (DTW)

"I had a very disappointing experience at Radisson Hotels. There were ants in the room, which was extremely unhygienic and unacceptable. Additionally, the blinds were broken, making the stay even more uncomfortable. I expected much better standards from a brand like Radisson, but unfortunately, this visit did not meet basic expectations."

"I used to stay in this hotel in the past. I like the hotel. But this time, I had a bad experience. After I drove for few hrs under the rain we got to the hotel. Really tired. We checked in, we reserved a room with a king bed, but a room with two bed was given by the front desk staff. Then she told us our room is on the second floor but the elevador was not working. I asked if we can have a room on the first floor she said not is full. I was very upset but I tried to be nice, but was really hard to carry all the suitcases and bags to the second floor through the stairs specially for my friend due to her medical condition. Others guest were talking in a negative manner about the situation of the elevator. The front desk told us that the elevator problem has been an issue since eight month ago. Also she said that the hotel website has an advertisement about the problem with the elevator. But we checked it nothing was found in the website page. Really I like to stay in this hotel because I travel a lot. But the elevator experience was bad."

"Parked at hotel. Had to wait almost an hour to be picked up after landing"

"Didn't eat breakfast "

"Loved the quiet room"

"Courteous staff and the room was very spacious"

"As I stayed Room 132, I am afraid I cannot give them a high mark. Although staffs were great, the room was not so much. Basically, Psychodidae (commonly known as Drain Flies/Sewer Flies) was everywhere. They kept coming which indicates a plumbing issue or buildup in this property. As I understand it takes a lot of care to keep the property upright, I could not make myself relax during my stay. I believe this affected my performance degradation in the following day. Although there were positive side (again, staff and free breakfast to begin with), that did not offset the negative side that I got. Sorry I wish I could make my review nicer."

"The continental breakfast was the best I’ve ever seen at a hotel. I loved the omelette station. Everything was clean. The staff was extremely welcoming and nice. Only downfall was being told Starbucks inside would open at 6:30. Had an event to go to and ended up having to just go to Starbucks down the street. I don’t believe the hotel one opened until after 7."

"Rooms where dirty"