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Reviews of Hilton Garden Inn Detroit Metro Airport

3 out of 5
Hilton Garden Inn Detroit Metro Airport
31800 Smith Rd, Romulus, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 887 reviews" "
Rating 8 - Good. 271 out of 887 reviews" "
Rating 6 - Okay. 83 out of 887 reviews" "
Rating 4 - Poor. 40 out of 887 reviews" "
Rating 2 - Terrible. 26 out of 887 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Deanna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Why do kids have to pay for breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, Nice, clean, quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Whitney

Stayed 1 night in Mar 2024

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff in the Bar/Restaurant at this hotel! Great Waiter!
Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and property clean
Stayed 1 night in Feb 2024

10/10 Excellent

Long Don

Stayed 1 night in Feb 2024

10/10 Excellent

Cailyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Olawunmi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Aleeza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible welcoming staff. Spacious rooms. Useful amenities.
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daniela

Stayed 1 night in Jan 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff went above and beyond with their service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Highly Recommend
Very pleasant stay. This hotel is generally cleaner, quieter, more modern than other hotels in the area. Would highly recommend if you need a place to stay near DTW.
Stayed 1 night in Dec 2023

10/10 Excellent

Mohammad

Stayed 1 night in Dec 2023

6/10 Okay

James

Travelled with partner
Stayed 1 night in Dec 2023

8/10 Good

Mohammad

Stayed 1 night in Dec 2023

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly
Stayed 2 nights in Nov 2023

2/10 Terrible

Elisa, Los Angeles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had bed bugs. Left early.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff very cordial and professional. Room very clean and inviting!
Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Gwendolyn

Travelled with group
Like that the rooms are very clean, what i didn't like is that you have to pay for you breakfast will not stay there again
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good! Appreciate everything in working order and a high level of cleanliness! Only down part was one of the elevators was not working, which caused backlogs with getting up and down floors.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Quick but nice stay. Staff was very friendly! Hotel was convienvent.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed with Hilton Garden. My room was a wonderful suite, very comfortable. The icing on the cake was the dining room in the hotel. It was such a relief to have a relaxing meal without having to leave the hotel. Service was great, very clean and very convenient.
Stayed 1 night in Oct 2023

8/10 Good

Jan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us. Close to where we needed to go, clean and roomy.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly. The room and hotel were clean. Bed was very hard
Stayed 2 nights in Sep 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super fast and quickly answered my one question about shuttle to airport. So thankful, as I was exhausted and just wanted to go to bed. Bed was comfortable and definitely one of the bigger hotel bedrooms I’ve been in
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late after a cancelled flight and the all night shuttle was a godsend! We were treated with kindness at a very late hour and the hot cooked breakfast was delicious. We were so thankful to be shuttled back to the airport in comfort.
Stayed 1 night in Sep 2023

6/10 Okay

Yunhi

Disliked: Cleanliness, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2023

6/10 Okay

Elliot

Stayed 1 night in Sep 2023

10/10 Excellent

Shirley

Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, happy staff. Great property.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Minnie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was ok not stellar!! But no issues!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2023

8/10 Good

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and I do recommend it.
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was super helpful and friendly!
Stayed 1 night in Jul 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice to stay around DTW after a long trip or if you’re connecting
Stayed 2 nights in Jul 2023