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"Guest services, restaurant staff, housekeeping and all staff we encountered were absolutely phenomenal. Professional, polite, friendly and welcoming. It was nice to be back in Zimbabwe after over a decade and to be reminded of what it feels like to be home. Shout out to the Chefs, the food was exceptional both in the main restaurant and at the spa. If Boma id part of the same chain, the entertainment and food were on the same level - absolutely too notch! Would highly recommend a stay here and I would gladly come back for more. Shout out to Louise, Ronald, Gibson, Owen, Khumbula (hotel), then Pretty, Precious, Kelly, Nokthula (Spa), and finally Busi and a very smiley other lady who came looking for me when I left abruptly (Boma)."

"Beautiful inn "

"A lovely place to stay very close to the falls, a great breakfast choice and helpful staff in every department. "

"Comfortable room, friendly staff, safe"

"Very nice facilities and staff could not be more helpful. Room on the small side but had an outside seating and with the other facilities available the room was only used for sleeping."

"Great service indeed!"

"Clean room, staff, excellent grounds for relaxing "

"We were disappointed with the green pool and lack of ability to get change of our USD when activities needed change , the hotel is very dated but appreciate it is only 3 star, we tried for several days to contact hotel on phone prior to stay with no answer , only positive was staff were friendly "

"Goid service "