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"The staff was so friendly. The reception staff and the bar/restaurant staff were as nice and friendly and helpful as they could be. Our room was clean, we had signed up for a room with a roll in shower, which we didn’t get, but the room was large and nice and handicap accessible. So my advice would be to call ahead and remind them before you arrive if you need one. We didn’t technically “need” one. I have an autistic child who won’t get into a bathtub even to shower. If your kids love to swim the pools and waterslide are great. "

"This place is AMAZING, staff is super friendly and helpful, all the problems i had were things out of their control but they do the best they can. Some wild people about on the street but they lock the doors at night(you can get in with your room key) and have security. The only other issue was their parking was full but hey things happen, the employees gave me good tips for parking. I even got a free upgrade for seemingly no reason, will likely stay here again."

"Clean rooms and property. Staff was friendly "

"The room was clean they even upgraded us at a sea view it was very beautiful and the staff are really nice "

"Room is spacious and clean. Staff were helpful and courteous."

"Before choosing to book this hotel I read a few mix reviews about how the rooms are very small..but I’m flying solo so I decided to book it anyways. Came in and was greeted with a smile by the lady behind the counter. She told me it’s self check in and I was able to check in early because there are rooms available. Score! (I wish I remember her name) I can see why people think the room is small..it isn’t your typical hotel room size . It kind of reminds me of a cruise room..Virgin Voyages cruise to be exact. Love the red! Love how clean the room was too!!! I loveeeeeee the view overlooking the ferry. Seriously that’s what sold me on the room..the view!!! Everything in the room is controlled through the iPad. On my first night here I went to the bar and had a great time. Kathleen was my bartender and she was so awesome! She made a great chocolate martini and an espresso martini. I was kinda a mess by the end of the night. I forgot before heading to the hotel bar I was at another bar drinking. Whoops..I was on vacation mode. Kathleen was a great bartender! Thanks for making my stay amazing!!! Overall I would definitely recommend this hotel to anyone..yes the rooms are small but you are not in your room a majority of the time when you’re traveling. Plus it’s so clean!!! The hotel is clean..the room is clean..the bar is great!!! Every single employee I encountered during my trip was friendly. The location is great too..I was traveling solo and I felt safe!!!"

"Everything was excellent, highly reximmend. Free bike rentals, snacks in room, superior service, secure baggage hold. A lot to walk to including the theatre across the street. Staff were not only welcoming, friendly and helpful, you can tell Manager Brian tales pride in the place and staff as their attitide while working was always cheery and professional. Looking forward tonir next stay here as I'm adding this to our FAVORITES!!"

"Staff were awesome"

"No contact check-in, but there was some in the lobby to assist. Needed room key to operate elevator, which is a nice touch. Room was well appointed with multiple plugs and USB ports. Desk, chair, safe, microwave, fridge. Coffee maker but only decaffeinated available. Attached restaurant / bar with very good food. "