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"This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept. "

"It was a wonderful place for our family to enjoy Christmas. The suite with loft was perfect to give our kids extra space. The staff was very kind and helpful with all requests, from hiking suggestions to dinner reservations."

"Nice views And quiet. "

"Breakfast was great larger selection to choose from "

"Fabulous "

"Very efficient pickup and service. Would recommend. Nice balcony and view of the Matterhorn in room 103"

"Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend."

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"An amazing property that did not disappoint. Unrestricted mountain view, wonderful facilities and very attentive staff. Location is easy walking distance to most amenities and was quiet and cosy."