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"This was a short stay. The hotel is very historic and in a great area downtown. The hitel staff was helpful and very attentive. "

"It's pretty sad when you need to use an app to get directions inside a hotel (because there are no signs or workers to help you find your way). When a worker noticed we were lost they made no effort to help us and acted clueless when we asked for assistance. In addition, you have to go upstairs to go down the stairs. Have to go left to go right. The rooms were quiet, and spacious but the beds were hard. The only reason we stayed there was to walk to the Grand ole Opry. We had to walk down several other rooms hallways just to get out. "

"Yes"

"Super clean rooms, friendly staff, awesome breakfast and fun pools/hot tub. Great family fun! "

"Bed was comfortable."

"I liked nearly everything about the Hu Hotel. The only thing that let it down was the water in my room. It was scalding hot, even from the cold tap, which made it impossible to have a shower. A wash in the sink once the water had cooled in the basin was my only option. I reported this on day one but, despite apparently sending an engineer to look, it didn’t change. The room itself was lovely (but avoid 605 unless you want a boiling hot shower), the staff were really personable and friendly and the roof top bar was excellent, but a shower is kind of a basic requirement, so I had to dock stars."

"Good place to stay "

"We’ve never stayed here before this trip. We were pleasantly surprised. The room was large and was beautifully decorated. The amenities were great. The front desk staff was very friendly and accommodating of our needs. Definitely will stay here again!"

"Great for families. Breakfast was wonderful. Clean rooms. Close to main attractions. Free parking. Perfect place to stay in Gatlinburg to enjoy downtown Gatlinburg and the Smoky Mountains and still have more relaxing and fun things to do at the hotel, such as dipping in the hot tub and keeping warm at the fire pit. "