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"We had a lovely time here but the best psrt was the after sales service. We left an ipad a Chireen, a duty manger went above and beyond to help"

"I stayed in the Spike cabin number 7.It was awesome. I really want to thank Pinewood Team for their service and cleanliness. The room, kitchen and washroom was neat and tidy. Their housekeeping team needs to be appreciated for the amazing job. I will strongely recommend Pinewood for its cleanliness, prime location which is 5-10 minute walk to CBD and Gondola and value for money. You can watch detail video in my Youtube channel KATHMANDU TO KIWILAND. "

"Nice rooms. Friendly staff."

"Didn’t clean room until I chased them for it and then don’t cxhangeuses coffee cups. "

"Lovely rooms, helpful staff and easy access to town. "

"The Kamana Lakehouse is exceptional. We felt very well taken care of our whole stay. The front desk staff was extremely accomodating, holding our bags before check in and taking them to our room and booking a taxi for an excursion. The servers and bar staff we're great as well. The food was the best we had on our entire trip to NZ. The included breakfast in the morning is completely worth it! It's easy to get to the wharf via Uber or the bus. You can also walk to the Sunshine Bay Track nearby for an easy hike. There is a restaurant and convenience store across the street as well. There is construction going on nearby, I was worried this would be more disruptive but it wasn't too bad. It was active (and loud) during the day. It did affect the experience in the soaking tub, so if you can, book after 6pm when the construction is done for the day."

"The property was on poor repair and shape. It looked like it was forgotten and just opened for a few weeks. Over grown plants and weeds. The view of the lake and clean sheets and towels were there only saving grace. The staff did the best they could given the condition the the motel. "

"Nice location and clean property. Room was a little too small and breakfast experience wasn’t that good "

"Great view of the lake, good to have balconies on both floors (living & bedrooms), good free parking, lots of room. Apartment was a bit dark & dingy, tired-looking, not overly clean & fresh, restaurant was terrible - poor food, no atmosphere."