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"The room was very clean, good size, breakfast was good & the service was excellent! "

"Helpful staff and clean rooms"

"The room was nice, the place was very clean, the staff was helpful. We checked in at the same time as a plane full of people whose flight had been delayed. The staff handled the crush of unhappy people with great efficiency and pleasant demeanor. We also previously had an unexpected flight change, and management were kind enough to adjust our reservation. "

"It was convenient in all aspects such as transportation, restaurant, and shopping."

"yes"

"One of the best 5-star hotels I’ve stayed at: excellent service to help us book taxis / translate as we don’t speak Korean and top-tier amenities for saunas, pools, gyms with many racks to support my health needs! Not to mention the breakfast was so goooood as it is a Michelin restaurant… Will definitely come back! "

"Staff were very accomodating to our needs- our room did not have a heater so we moved to a different floor. "

"Courteous staff. "

"Very efficient. Clean."