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"Kino at the Aviary was the BEST!!! Every team member was exceptional. There was an instance in the Casino where my husband was with our 7yo daughter walking through to get to the Sugar factory and one of the casino attendants was very nasty and rude to my husband in telling him that she(our daughter) couldn’t be there and she needed to go. She said this several times. This occurred this past Saturday evening. My husband had to explain to her that the way she spoke to him in front of our child was unnecessary and inappropriate. She didn’t say anything after that. There is a way to speak to people, professionally and courteously especially in front of children. Perhaps you may need to have a course in courtesies and speaking to guests. Otherwise, we had a wonderful stay without incident. The entire team except for her as I mentioned, were OUTSTANDING!!!"

"Staff were all very friendly and helpful!!! The food at the buffet was delicious. "

"Very well maintained property ,a lot to do for adults and for kids .Nice beach and free entry to water park. "

"A little smaller than expected ,but still nice and clean .Pretty big room ,comfortable bed . "

"Our room was beautiful. We were not happy with view on first floor, as soon as possible they moved us to the fifth. It was great. That was our only problem. The entire staff, from front door, front desk, housekeeping and beach; everyone was helpful and very friendly. It was our 50th anniversary, and they made it extra special."

"Fantastic!"

"Excellent warmth, friendliness, and hospitality; large rooms with excellent amenities and food service; wonderful hot tubs. I had a great time travelling with my husband and thoroughly appreciated the experience."

"Great staff! Great room! Hotel is beautiful and great location. "

"clean, quite "