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"Everything was clean in the room, but it was very hot to sleep in (the thermostat was set at 70 degrees when we walked in). We turned the heat off, thinking that would help, but then turned on the A/C and set it at 68, but it remained hot - too hot to sleep. I told the front desk and they said that the 3rd floor is hot. I will remember to request a lower floor next time. All staff are very nice, helpful, and pleasant. Breakfast is a bonus! I wish the pancake machine was working! Its my favorite breakfast item at Holiday Inn Express."

"I really enjoyed my stay. The staff was super friendly. The pool was beautiful. The cabin was clean and very cute. It's about 10 minutes from Berkeley Springs Park. I would love to stay again."

"nice room. good staff. worth it. "

"No concerns"

"I thought since checking out was at 12 at noon then checking in would be the same time but it was at 3 o'clock in the afternoon . The staff we're great and very nice . The bathroom in our room didn't have a fan so that was unusual . On television i wasn't able to download any of my streaming services so i could order a movie or watch something i wanted . With having to work everyday and having somewhere to be for the weekend it would be nice to sleep in so why is it a problem with having breakfast or lunch until 3 or maybe even 5 o'clock in the evening ? But other than that very clean and the staff are very kind and caring . Thank you for everything !"

"Nice staff, clean, pleasant stay."

"Breakfast charge for 2 only one guest"

"Yes"

"The room was clean and the staff were courteous and accommodating."