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"Very poor service, I was travelling with foreign colleagues, front desk person Gajanand kept on insisting to show US visa of my colleagues instead of Indian visa, passport etc, clear lack of trained staff, no in room amenities provided unless asked, air conditions doesn’t work properly & breakfast spread has limited options & was in unhygienic condition. Definitely my first & last visit to this property, doesn’t live up to a standard of 3 star hotel."

"Didnt use spa."

"Booked and paid for 3 non smoking rooms. Upon arrival, one room was filled with smoke and smell. Bathrooms in pathetic conditions. Elevator door sensors not working and still operating in potentially dangerous condition. Untrained staff, roaming around all the time. We were woken up by staff at 5am by banging door bell ten times for nothing. Only good thing is breakfast. This is not 3 star hotel. Only outer appearance is grand rest is sand. "

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