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"It was a nice hotel."

"Good location, slightly dated rooms."

"Everything was great as always. "

"@12.05 am on 4-29-2026 at the middle of the nite, fire alarm announcement , everyone got up a rushed to the stairs down, after 15 second the cancelled, my suggestion is if property is not confirmed the fire why should they announce in the middle of the nite, there are all ages of customers staying at the property . they all start coming down through the stairs from level 14th downward. it was very inconvenient for the guests."

"A new hotel. A great big room. Comfortable bed. Breakfast is simple."

"Single woman traveling alone/ felt safe, everything was clean, great price and location "

"I have always respected the dignity and beauty of historic hotels, and finally got the chance to experience the Brown. The architecture of the public areas is magnificent. It is clean and well maintained. The food was extraordinary. Unfortunately, check-in is a sad introduction to the historic experience. The staff was polite and responsive, but the logistics were deplorable. Traffic jams were common at the front door, and anyone not using the valet was relegated to an alley side-entrance to the parking garage. Once parked, hotel guests are expected to cross the ally in an 2nd floor causeway to check-in at the desk. Then the guests are expected to take the elevator back down to the 1st floor to get a transfer cart, then go back up the elevator to the second floor, and back across the causeway to the parking garage, then back to the 2nd floor main lobby, to take the elevator to your room, then back down to the 1st floor to return the luggage cart, then back up the elevator to one's room. A historic venue of this caliber is damaged by the sad process of simply getting checked in. I've never seen such a distorted process."

"Beautiful property and very clean. There is no carpet on the floors which means sound travels easily from the floor above which really affected our sleep. Otherwise we liked this property."

"Great location, staff were helpful"