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"Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children."

"This hotel is a gem! Our room was spacious with a great view. The hotel has so many property amenities, including a spa, gym, pools, restaurants, and shopping areas. I booked a massage and facial at the spa, and the experience was very relaxing. We ordered room service several times and ate dessert at the Pop-up Plaza, and everything we ordered was delicious. Parking in the garage was easy and convenient. It was a wonderful stay!"

"Wow is the only word to describe this hotel. From the moment you enter it, everything is wonderful and its smells amazing. It was so good, that it made it hard to leave the hotel to explore the island of Jeju. The bakery and pool were the winners for us. "

"A class apart"

"I was honestly impressed by how uniquely the hotel expresses its own brand identity. The ocean view was amazing, and the spacious rooms, along with the pool and gym, really showed how much they care about the guests. The restaurant was top-notch—absolutely high quality. But what stood out the most was the staff. They were so cheerful and polished, yet consistently polite and warm. That really surprised me in the best way."

"The best"

"Clean and new. Excellent service "

"Beautiful property overall but did not realize room temp is managed centrally. "

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